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Customer Ratings & Reviews

Model:
MXN43AM/A / MU8F2AM/A
SKU:
6252354
$129.00

Customer reviews

Rating 4.8 out of 5 stars with 28849 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Pencil (2nd Generation) for its ease of use, overall performance, and convenient charging capabilities. Many users also praise its compatibility with the iPad, good battery life, and suitability for drawing and note-taking. However, some customers find the price to be a concern, while others have reported issues with the tip's durability, connection problems, and the size of the pencil.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1405 Showing 28,081-28,100 of 28,849 reviews
  • Rated 2 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping took incredibly long and customer service was not helpful at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only works with some models

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended by Best But to go with my new 2022 10th gen iPad. It didn’t work so I returned it and got another, that didn’t work either. Turns out this is not compatible with the newest iPad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't last more than 2 years, it doesn't connect or charge, and there is no other way to activate it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t know where to start….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this awhile ago with a new iPad and haven’t had the opportunity to use it once. I suppose if I download the right apps that this is compatible with it will be much better. Right now it just sits in the carrying case for the IPad and doesn’t do much for me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Can’t be used with the older generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to exchange it for the 1st generation pen because it won’t work with the 10.5 ipad pro

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quality product but wrong one.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purely by accident the agent sold me the wrong pencil on the date that I purchased my new i pad. A correction was made promptly on a return visit.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    hard to keep paired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really liked the surface soft tip pencil, still can't get used ti Apple pencil.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Pencil snd generation not paring or working.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Today my apple pencil is not working. I was going to use it to make my design at procreate but this time it failed. I tried paring it and it stil not working. what do I do? I JUST BOUGHT IT THIS JULY. HOW DISPPOINITNG.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gone through 2 now. First-gen was best. Both cracked at the tip. I'm on my 3rd so far ok, but the crack usually shows up after a few months of use and this one has been sitting idle lately.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Returned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it: it costs way too much for such a device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped Charging Less Than A Year

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the pencil for 364 days and it stopped charging a week ago. Something this expensive should last more than a year. I used it every day. I’m not happy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Make sure it’s compatible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Apple Pencil Doesn’t work with the iPad 8th generation

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible employee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt like I wasn’t taken seriously by the employee and they were judging me when I was asking about the product as if they thought I would buy it and they were just wasting their time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Apple Pencil defect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t want to work anymore Only used for 3 months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Customer Service Sub Par

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was an issue with the Apple Pencil. I took it to the local Best Buy (Round Rock), and they refused to remedy the situation because I was at Day 15.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for animating. Response time is better than first generation Pen.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged pen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My pen came out the box with the top damaged. I will be returning it when i have time but i don't use it at all so not sure if it matters

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple products are meant to break.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in December of 2021. I used it probably 10 times since then. Stopped working in less than a year with only a handful of uses. Never dropped, kept it in a secure place the entire time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    defective product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pencil doesn't work. Won't charge. Left it to charge for 12 hours but still doesn't work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Read instructions

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with 10th generation iPad. Make sure to sure to check if compatible with your iPad before purchasing.

    I would recommend this to a friend