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Customer Ratings & Reviews

Model:
MXN43AM/A / MU8F2AM/A
SKU:
6252354
$129.00

Customer reviews

Rating 4.8 out of 5 stars with 28849 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Pencil (2nd Generation) for its ease of use, overall performance, and convenient charging capabilities. Many users also praise its compatibility with the iPad, good battery life, and suitability for drawing and note-taking. However, some customers find the price to be a concern, while others have reported issues with the tip's durability, connection problems, and the size of the pencil.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1410 Showing 28,181-28,200 of 28,849 reviews
  • Rated 1 out of 5 stars

    Not compatible with newer iPads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How is the newest pencil not compatible with the newest iPad? Makes no sense, had to return for 1st gen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over priced

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced with only decent quality and function. Not far off from most apple products

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen debit card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My debit card was compromised and the thief bought these apple pens. I have no idea if they work because I didn’t get them it took 2 weeks to get my account corrected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 1 week. Not sure if it is the norm or just the one I bought, but it is frustrating

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Pencil

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy should KNOW that the Apple Pencil does not work with the 5th Gen iPad Air. Extremely disappointing and I will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not connect with either of my iPad Pro. Had to return. This was my second pencil that I have purchased that did not connect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor development Apple needs to do better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tip broke off within the 1st month of owning. and the part that screws in got stuck in the pencil. I tried to remove it, but it cracked the rest of the pencil. Very poor development and a waste of $129.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good at first but didn’t even last a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item isn’t good. I had this pen for less than a month and the tip of the pencil is completely ruin. The metal is showing. I do not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Four months and not working

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had my Apple Pencil for four months and the point is flat and I have to hold it a certain way for it to work. It is very frustrating and not worth what I paid

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a Christmas gift and it’s the wrong pen. The salesman said this is the one we needed but it does not work with our iPad.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Pencil

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Only worked for 2 months. I have the IPad Air (4th gen) and the Apple Pencil (2nd Gen).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A dud after a month?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only owned it a month and it stopped working already? Cannot recommend the product or Best Buy’s pathetic return policy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed but hopeful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Apple product that has not worked. Not sure what the problem is. Hope BB will replace.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPad Pencil

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an iPad, the keyboard, and pencil and was Given the wrong pencil.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Apple Pencil with hopes that it will be helpful to writing or drawing on my new iPad Pro. Well, it's not. Also, switching pens with touch gestures is not comfortable in my hands.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Non functional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working! Says is was certified but did not work and took too long to deliver.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Charging, Ease of use

    Rated 4 out of 5 stars

    Good but not exactly for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely intuitive and easy to use, it just connects. I bought an "open box" unit that had 0% battery, but it only took 30 minutes or so to get changed. I was hoping for more possibilities to work with text across apps. It's better for drawing than writing. It does okay with ebooks and PDFs, but there are limitations there, too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I want my money back

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bad I can’t return now. It stopped working after 4 months of using it. I totally forgot to return since COVID year hasn’t been easy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing changed or new performance from 1st

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive than 1st gen but nothing changed or performance

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it because it didn’t work with my last year iPad. Unlike most companies which new stuff works with the old, this was specific for a few.

    No, I would not recommend this to a friend