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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 223 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the excellent condition and overall performance of the Pre-Owned Excellent iPhone 11. Many appreciate the camera quality, color, and reasonable price. Some customers have noted concerns about the battery life, while others have mentioned slight scratches on the exterior.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 223 reviews
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a outstanding phone. It comes at an afforable stance used. It has a great display and camera. The battery life is decent for the date this phone was made, 2019. The A13 Bionic inside is surging with power and can almost run any game on Ultra with a solid 60 fps and low thermals. Though, nearning the launch of the iPhone 15, I think the go-to phone should be the iPhone 12 now. Everything is better about it and the absolute pinnicale of what a user would want of a phone. It really doesn’t get better than the iPhone 12.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother buying

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was completely scratches and had caked residue on it. The charging port did not work as it should. A restocking fee was also charged for a phone that was really not as advertised.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    The phone that pleases

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my phone. Very clean and performs well. Would recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    office mgr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone works great very happy with phone had to have battery replace and one speaker replaced no visible signs to damage

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and well packaged. The phone is perfect..! Works well and was what I wanted to give my husband as a “starter” iPhone as he’s always had Samsung . It was priced very reasonably so I won’t feel bad if he damages it, at the same time he’s taking very good care of it haha

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Pre-owned IPhone 11

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the pre owned iphone 11 I purchased. I was worried about getting it, but was in my budget. Have not had any problems with it. Love being able to take great pictures with the camera and much more storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy, it’s as good as new. Definitely worth the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Don’t be afraid of refurbishment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came as described and in good condition. No complaints.Battery came at 74% battery life, which was about what I expected.

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 5 out of 5 stars

    Pre-Owned Iphone 11 128gb black - Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly fine, worked fine. Slight scratches on the exterior but I bought a used phone so it was expected.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, good battery life, almost new condition, good price point.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Mr ZEE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very clean i liked and the price is amazing it saved me a lot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 11

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great, excelent quality, I’m very satisfied with the product

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Iphone 11

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, in exelent conditions works like new..

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    charge doesn’t last super long, but still a good phone to use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 11

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a small scratch on the frame, but the phone works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As promised 80% battery life super easy set up. Put in the mint mobile SIM card. Who cares what cooor it is when you put on a case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone overall.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery capacity was at 84%. Otherwise the phone worked fine. A couple minor scratches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery was good. Phone works great with no cracks. I’ve had it for almost a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks better than the latest iphone one in a million phone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not working well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few things have issues volume and apps not working

    No, I would not recommend this to a friend