Customer Ratings & Reviews

It's a nice phone, but it's a tad too big and bulky. Lots of drops and you may have to get a new phone holder to hold it. I went from an iPhone 6 to the 11. Dropped it a couple times since I purchased it 3 months ago, now there is a line on my screen. Super annoying seeing as how I have a case and screen protector on it.

so far good, still learning the phone. time will tell

The phone is great. I gave it to a young man that didn’t have a phone. He loves it. Thank you Best Buy!

Veey satisfied with the product and yhe service when purchasing.

Really good works like it’s brand new……………………………..

Works as if it’s brand new ! No scratches no marks , my son needed an upgrade and this did the trick ! Will upgrade again !:)

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The phone was a christmas for hubby who was in a different country at the time, it’s works like new

My sister phone was broke and best buy came in clutch and help us get a phone quick and pianless

Just bought This pre/owned iphone11 for my son for Xmas. I have full charged it, the battery life is 100% which is great and I have also hooked it up with T-Mobile for service without any problems. The phone was in great condition too. I will have to make a no review later after he’s used it for a while. So far so good.

This was a phone for my daughter. She absolutely loves her new phone and the speed it has

Still enjoying my Apple phone. I have used this for awhile and still looks great

This was a great purchase, at a great price, for a first cell phone for my son. Everything was easy to set up, and it has meet all of our needs.

Great condition at an affordable price. Much better than expected.

Great buy and great service. Best Buy is the greatest store in the world. Literally makes all me dreams come true

Great device for the price The phone is in excellent condition

Perfectly working since we bought it! Plus it was a cheaper deal with open box.

The phone was basically brand new no scratches damage’s at all phone battery works normal phone doest’t get hot I recommend this product it’s the best and the price is great for this model

It work really good, I'd recommend it to anyone who is looking for a phone.

Excellent condition and works perfectly! Comes with everything needed. Would never know it was refurbished.