Customer Ratings & Reviews

Great condition. Battery health is still great and is one of the best refurbished phones on the market!

Still currently use this phone and it does it’s job but 2 days out the store I dropped it ONE FOOT off the ground and now my camera is basically unusable :( Apple items are always so fragile.

These phones are still awesome. Get a refurb and love them again. Perfect for teens with all the features without the large hole in your pocket

Iphone so like camara memories I recommended iphone 100

It was a little bit of a challenge transitioning from an Android to an Iphone but now that I have, I love it!

This one did it's purpose and I will buy again. Great phone but the apple warranty will make it better.

Bought this phone for our daughter and she loves the color and being able to have access to everything she needs!

Will recommend all my friend to byu this type phone

It was an awesome experience very nice employees, helpful and informative!!

My iPhone works as any have in the past. All functions are prompt and the vibrance is there, as well as the clarity. The speakers are loud too! Only downside is the 64gb memory

Knowing nothing about what i needed the two visit that i had to make for my purchase was i was helped with very pleasant individuals.

I love it! Jt was supposed to come a few days after Mothers Day but it came before mothers day!

It’s a good phone. I bought it from my kid. He’s 10. He’s happy with it so I guess it works for both of us.

I was skeptical on used iPhones, but Apple product have always been one of my favorites over all others. This is great phone to buy and will last you a few good years. Highly Recommend!

Better than expected. Very satisfied. I wasn't sure about a previously owned item , but its great.

The Customer service was 10/10! I love our store and they will definitely be getting more business from us!

It was a gift I gave to my mom!! She is too happy and loves her new cell phone! I recommend this cell phone because it is very good!!

Good store, good service, great products. I will be back for more

The phone works perfect and it arrived earlier than expected which is great! Came with a charger as well!

The iPhone 11 that I purchased was not a refurbished phone but a used phone. I went back to the Abilene Tx store to ask about if there was any warranty on a broken screen, and if not, how much the screen replacement would be and the customer service girl seemed irritated to help and even offer any solution at all. I then walked over to the Geek Squad rep and at least he was helpful and took the time to answer my questions. I then proceeded to find another location to fix the screen. I learned a valuable lesson though, pay the extra money and get refurbished products. The Best Buy website could be more descriptive of refurbished versus used differences.