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Customer Ratings & Reviews

$599.97

Customer reviews

Rating 4.4 out of 5 stars with 1050 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,050 reviews
  • Rated 5 out of 5 stars

    Good replacement phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out great as a replacement phone. Features all working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone and the color of the phone perfectly functional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good would buy this product again. Picture quality exceptional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for my nephew he now upgraded from the iPhone 7

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guy 3 all same for me kids it was the best decision I make

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fast phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice phone although do set your settings correctly just in case it gets lost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Defiantly what I expected! Love it!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lower cost if you can live with lightly used

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used phones so quality may vary but great for cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life is complete

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great things come in small packages. Theres no disappointment here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good looking and powerful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 11 is a great looking phone with plenty of power for most games and apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is so perfect for my teenage daughter. She enjoys every minute of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A reliable know that gets the job done and it’s apple

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this phone, and I have encountered an issue with the headset not functioning properly. I have attempted to reach your team to inquire about the possibility of a replacement; however, I have yet to receive any response, whether by email or through other means of communication.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Customer Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone on June 20th for my grandson and 31 days later it was no longer working. I can no longer return it. You would think spending almost $500 on a phone, it would at least make it 90 days! My grandson is so disappointed and I cannot afford to buy him a new one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Unlocked!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone 12! Especially it’s already unlocked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 11

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good......It was better than buying new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed upgraded iOS before I could load anything. The associate was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Highly recommended it. Good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works amazing, and it was the best gift to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew loves his iPhone 11. He loves all the features of iPhone.

    I would recommend this to a friend