Customer Ratings & Reviews

Got this for my son and true to words was as described, amazing condition as well

This Iphone might as well have been new! There were no scratches and good battery life on it. I was able to turn on service with zero problems. This was a great purchase!

I was a little worried about buying a used phone but since it was from Best Buy I figured it had to be ok. So far it’s great, haven’t had any problems and the price was better than buying a brand new one. So was worth it.

Purchase this phone for my daughter as it’s her first phone / birthday gift

For a iPhone 11 it work perfectly fine and it’s and amazing phone and any parent looking for the kid to own there first phone

I recently purchased the iPhone 11 from Best Buy, and I can confidently say it’s one of the best decisions I’ve made! From the seamless shopping experience at Best Buy to the incredible performance of the iPhone 11, everything has been nothing short of exceptional.

Phone was in Excelente shape and working order the guys were awsome thanks for the help!

I am very pleased with this pre-owned reconditioned IPhone 1 which I purchased after I lost my phone. The price was right, and the service was great. I added a screen saver which Best Buy installed and purchased a pink protector so hopefully I wouldn’t lose it.

I am tired of paying too much money for NEW any smartphone. I've never owned anything used and always paid a full price for the cellphone. This time around, I decided to give a pre-owned phone a try and hope for the best. Even though the rating on the site scared me at first, then I decided to by this iPhone 11 just for a change. I couldn't be happier for the price I paid for used phone. I do recommend anyone to try it out before you buy another new smartphone.

Working good nothing wrong with that, I like it because I can use with any company

The software is wonderful. I bought the phone for my cousin, and he loves it soo much. It runs smoothly. The interphase layout is very professional.

Great phone! I’m not the type of guy that needs a brand new electronic, so I typically purchase refurbished phones from Best Buy. I’ve done it twice. First, the iPhone X, then an iPhone 11. The first one malfunctioned due to dropping it several times, not because of any technical error. I recommend that if you’re on the frugal side like me, or cannot afford a new phone and need to make the best of it, Best Buy is reliable in providing good quality refurbished iPhones.

Works great love it and I would recommend family and friends to Best Buy

Like new phone perfect for my son. Love apple products. Still going strong and holding a charge after so long. Would definitely go back and buy a like new/used phone again.

Returned Because screen was to small for my elderl

It worked okay it was a little slower than my other one but was a great replacement

Very fair price for a phone. Better than the prices apple is selling you directly for a new one. No problems whats so ever, feels brand new!

Excellent phone. I would definitely recommend. Love it!!!!!

Works like brand new , has good quality , runs very smooth . Does not auger any issues

Guess what you get paid for is true. Price was good. Phone screen had few scratches. Battery life wasnt great either. Never buying preowned phone from Best Buy again.