Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$599.97

Customer reviews

Rating 4.4 out of 5 stars with 1049 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,049 reviews
  • Rated 5 out of 5 stars

    Brand new condition

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son and true to words was as described, amazing condition as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its the same as a brand new phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Iphone might as well have been new! There were no scratches and good battery life on it. I was able to turn on service with zero problems. This was a great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, good phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried about buying a used phone but since it was from Best Buy I figured it had to be ok. So far it’s great, haven’t had any problems and the price was better than buying a brand new one. So was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this phone for my daughter as it’s her first phone / birthday gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a iPhone 11 it work perfectly fine and it’s and amazing phone and any parent looking for the kid to own there first phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The iPhone 11 from Best Buy – A Game-Changer Worth

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the iPhone 11 from Best Buy, and I can confidently say it’s one of the best decisions I’ve made! From the seamless shopping experience at Best Buy to the incredible performance of the iPhone 11, everything has been nothing short of exceptional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in Excelente shape and working order the guys were awsome thanks for the help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Success at a reasonable price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this pre-owned reconditioned IPhone 1 which I purchased after I lost my phone. The price was right, and the service was great. I added a screen saver which Best Buy installed and purchased a pink protector so hopefully I wouldn’t lose it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 11 Recommendation

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am tired of paying too much money for NEW any smartphone. I've never owned anything used and always paid a full price for the cellphone. This time around, I decided to give a pre-owned phone a try and hope for the best. Even though the rating on the site scared me at first, then I decided to by this iPhone 11 just for a change. I couldn't be happier for the price I paid for used phone. I do recommend anyone to try it out before you buy another new smartphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good nothing wrong with that, I like it because I can use with any company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is wonderful. I bought the phone for my cousin, and he loves it soo much. It runs smoothly. The interphase layout is very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone for a used price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I’m not the type of guy that needs a brand new electronic, so I typically purchase refurbished phones from Best Buy. I’ve done it twice. First, the iPhone X, then an iPhone 11. The first one malfunctioned due to dropping it several times, not because of any technical error. I recommend that if you’re on the frugal side like me, or cannot afford a new phone and need to make the best of it, Best Buy is reliable in providing good quality refurbished iPhones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pre owned iPhone 11

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love it and I would recommend family and friends to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iphone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like new phone perfect for my son. Love apple products. Still going strong and holding a charge after so long. Would definitely go back and buy a like new/used phone again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Preowned purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned Because screen was to small for my elderl

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good replacement

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked okay it was a little slower than my other one but was a great replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refurbish

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fair price for a phone. Better than the prices apple is selling you directly for a new one. No problems whats so ever, feels brand new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. I would definitely recommend. Love it!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like brand new , has good quality , runs very smooth . Does not auger any issues

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Get what you pay for.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guess what you get paid for is true. Price was good. Phone screen had few scratches. Battery life wasnt great either. Never buying preowned phone from Best Buy again.

    No, I would not recommend this to a friend