Customer Ratings & Reviews

I absolutely loved this preowned. Very clean and perfect condition

First time buying a phone, it’s been working great! Delivered on time. Quality is great!!

Good product as mentioned in the description. Excellent condition.

Not a scratch or a ding. Works as you would expect. My only complaint about refurbished phones is that they should be given new batteries.

Happy with the purchase so far. The screen came with minimal scratching and the battery is new. The only issue with my phone is when swiping up to display my open apps there appears to be slight fading in the display that could be water damage. However, it is not an issue when using the phone normally. Otherwise beats using my previous iPhone with dead pixels and broken FaceID and a cracked wide angle lens

I have been using since months without any issue. I feel like i don't need a new phone right now.

Great phone, so much faster than the iPhone 6, wow! Product came like brand new.. came in a nice packaging. With the charge as well!

works great just as expected. we are always confident when buying from Best Buy.

I have always been skeptical about purchasing a refurbished cell phone. However, my certified purchase from Best Buy was perfect. The phone was in excellent condition, works very good and I am extremely happy with my purchase. Best Buy has some awesome phone deals and I highly recommend checking the options.

This phone works like it’s brand new! I bought it to drive with Uber since my other phone is a text/call only phone, and it’s matched exactly what I needed for ridesharing. It doesn’t overheat as much as my older iPhone 8, and it keeps on going through the night. Honestly, I would refer anyone to a used iPhone 11/12 since they are $200-$300 for low storage. Not a bad deal for how well it performs.

Good quality, I would not say excellent condition, the screen shows some minor screen scratches.

Works well as if it was brand new reasonable price

Very good condition … worked fine with no problem at all

Perfect price. Easy to setup & was in good condition despite being used!

Came in great condition and functions properly. It’s simple to use and came with charger

pre-owned iPhone 11 working good fair price for the model

I was looking for a used phone for my teen. This was exactly what I was looking for. Great price and in perfect condition.

Works amazing! Quality is extraordinary for a refurbished phone

Refurbished I phone 11, was somewhat disappointed battery life was down to 83%. Would not replace battery till under 80%.

Not bad to get a decent phone for way less that works like new