Customer Ratings & Reviews

It’s was a gift for my granddaughter and she love it.

We love this phone very good iPhone very easy to use

good condition and worked great for our use. I would certainly buy used this again.

The phone is great. I gave it to a young man that didn’t have a phone. He loves it. Thank you Best Buy!

It's a nice phone, but it's a tad too big and bulky. Lots of drops and you may have to get a new phone holder to hold it. I went from an iPhone 6 to the 11. Dropped it a couple times since I purchased it 3 months ago, now there is a line on my screen. Super annoying seeing as how I have a case and screen protector on it.

Works as if it’s brand new ! No scratches no marks , my son needed an upgrade and this did the trick ! Will upgrade again !:)

just like new lrpf o-=o=- o-9kolg ior-g]= u8r-04'f' rtjofjopf'fjkopi8 iopiop p[fk [ptkk iog[-00g -k3tm rfopop k apo k[k4 k =kp[vfg] [eok tk erk

The phone was a christmas for hubby who was in a different country at the time, it’s works like new

Quite an improvement. Marco was terrific in explaining and his extensive help on making more productive and easier to use for me. A great example of a 5 star employee!!

The phone was in excellent condition. Although it is used, it looks like new, and the price was very affordable.

Really good works like it’s brand new……………………………..

Just bought This pre/owned iphone11 for my son for Xmas. I have full charged it, the battery life is 100% which is great and I have also hooked it up with T-Mobile for service without any problems. The phone was in great condition too. I will have to make a no review later after he’s used it for a while. So far so good.

This was a great purchase, at a great price, for a first cell phone for my son. Everything was easy to set up, and it has meet all of our needs.

My sister phone was broke and best buy came in clutch and help us get a phone quick and pianless

This was a phone for my daughter. She absolutely loves her new phone and the speed it has

Great buy and great service. Best Buy is the greatest store in the world. Literally makes all me dreams come true

The phone was basically brand new no scratches damage’s at all phone battery works normal phone doest’t get hot I recommend this product it’s the best and the price is great for this model

Great condition at an affordable price. Much better than expected.

Good condition works fine besides the scratches on the screen there is no other issues or problems with this iPhone battery would likely have to get changed soon.

Excellent condition and works perfectly! Comes with everything needed. Would never know it was refurbished.