Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Apple - Pre-Owned iPhone 11 64GB (Unlocked) - Black.
  • Angle. Apple - Pre-Owned iPhone 11 64GB (Unlocked) - Black.
  • Left. Apple - Pre-Owned iPhone 11 64GB (Unlocked) - Black.
  • Alt View 1. Apple - Pre-Owned iPhone 11 64GB (Unlocked) - Black.
  • Alt View 2. Apple - Pre-Owned iPhone 11 64GB (Unlocked) - Black.
  • Jeg and Sons - Adding SKUs to Existing Video video 0 minutes 45 seconds

Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

Model:
MWKM2LL/A
SKU:
6505709
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1056 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the excellent overall performance and condition of the Pre-Owned Excellent iPhone 11 64GB (Unlocked), along with its camera quality, price, and ease of use. Some customers have reported concerns regarding battery life and screen issues. However, many are happy with the phone's speed and find it suitable, especially as a first phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,056 reviews
  • Pros mentioned:
    Condition

    Beautiful and Works like new

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works like new. No issues at all. But based on what I see on google, looks like we paid a lot but not easy to really know. Beautiful phone and my daughter is happy with it.

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Good deal

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the phone came in good shape, very easy when we order and pick up curves side. I had my som help set up the phone which nowadays much more quicker when u can just scan code from the old phone and has it transferred thru iCloud onto new one. Been using for almost a week, phone running smoothly , battery last longer than i expected ( however it only based on my usual daily- which i am not on screen or using phone much like young folks)

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Works great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issues with this phone since I got it for a gift for someone on christmas. Great quality out of the box and has a new battery so no issues with a bad battery.

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    iPhone 11

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has best phones like using it much more than android.

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Iphone11

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase to sent to a cousin as a gift and she definitely loves it it like brand new

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Used phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my daughter and so for there is no problem! It’s in very good condition!

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Green

    I would recommend this to a friend

  • iPhone 11

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 11 is a solid, affordable option for basic users but lacks modern features like 5G, a high-refresh-rate OLED display

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Used iphone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this option that you can Buy a used phone.. My kids are always breaking them. And these phones are a great option never. Anything wrong with them..

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Phone 11

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its work fine to slow sometimes but is ok is goid conditions

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    It was nice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt new, what more can I say Felt new, what more can I say

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Very satisfied

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical about purchasing a used device but I have been very satisfied with my phone. No scratches, no glitches, feels brand new

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Used iPhone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly used great condition, very well kept , the batter last

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Birthday gift for tween

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my daughter's birthday. She absolutely loved it. Not a single scratch, very satisfied with my purchase.

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Green

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Best Service and Great Products

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in a great condition and still is after a whole month of using it

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Apple - Pre-Owned iPhone 11

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone arrived quickly and works as it should.

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    EXCELLENT PURCHASE---Would buy again!!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works like a brand new phone. Very satisfied!

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    iPhone 11 (preowned)

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I am happy with these "older' models, they do everything you need with ease. Wonderful pictures, ease of use.

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    iPhone

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful phone and it’s a wonderful phone for kids

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    iPhone 11

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone no scratches. Looked like brand new out of the box! The back didn’t even have any scratches. Very clean, battery is great holds charge. Definitely would buy again!

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - White

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    I brought the iphone 11

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has enjoyed her phone it hasn't been a year yet but for the time she has had it no problems. Would buy again

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Yellow

    I would recommend this to a friend
Page 17, Showing 321-340 of 1,056 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.