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  • Front. Apple - Pre-Owned iPhone 11 64GB (Unlocked) - Black.
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Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

Model:
MWKM2LL/A
SKU:
6505709
Highly rated by customers for:
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Customer reviews

Rating 4.4 out of 5 stars with 1057 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the excellent overall performance and condition of the Pre-Owned Excellent iPhone 11 64GB (Unlocked), along with its camera quality, price, and ease of use. Some customers have reported concerns regarding battery life and screen issues. However, many are happy with the phone's speed and find it suitable, especially as a first phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,057 reviews

  • Exceptional Customer Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did I get a fair price on the purchased iphone11, the female in-store employee who helped me was fantastic and informative!

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Satisfied with this upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had the phone for one week and it is an upgrade from an iphone 6s. Definitely new things to learn, but all in all it's an easy shift. Phone is refurbished with a few scratches and seems to be in good working order.

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Very helpful staff at Avon Ohio location

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent several hours at Avon Ohio Best Buy setting up this phone Kyle was super helpful cuz it kept getting stuck… but good news is it works for what I need small ding by camera but it doesn’t effect anything

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Just got the phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had it but a week. Hope it turns out to be good. The assistant at the store was great. He helped me stay in my budget and a fast delivery.

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - White

    I would recommend this to a friend

  • Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with transferring my carrier to this phone

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend

  • No issues decent buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues decent buy. Was a Christmas gift for my daughter and she likes it.

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Refurbished IPhone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an unlocked iPhone. However, told would have to go to an iPhone Store. However, Manager Abe Olivar who helped me purchase a Lenovo laptop told me I could purchase a refurbished iPhone 11 was unlocked Also, it is a replacement for an iPhone 6 and would very well

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Iphone 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good phone and at its price still runs good and no problems

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product so far no issues found small screen scratches that’s it

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone still today I’m using it the battery work very well I don’t wanna change it.

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Online order pick up in store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on 12/23/23 ordered online and thankfully I was able to pick up the next day. I was real impressed with the accuracy and quality of service. Everyone was very friendly.

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Screen

    very bad purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone had the entire casing and screen scratched. Battery at 65% percent life. And finally, I let two weeks pass because I had to leave and the guarantee was only 15 days. Can you believe it, when any product has a minimum of 30 days, I am very dissatisfied.

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Red

    No, I would not recommend this to a friend

  • Staff were very helpful as well as insighful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed that staff were happy to help 1 on 1 to explain different product choices.

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend

  • No full disclosure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone some of the features do not work as they should the gentlemen that sold us the phone did not disclose that the phone was used and it runs as if it has been used

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    No, I would not recommend this to a friend

  • Trading up from Apple 6 to. Apple 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clerk was absolutely wonderful. So helpful in choosing the phone. I am not tech smart so was enjoyable to have her share her knowledge with me.

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Hmm iPhone SE review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the device and features. I would recommend to anyone to buy

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Fair review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is to be expected for a used phone not all functions work properly but I guess that’s what you get when you buy used

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Price

    11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thougth this was a great bargain. Feel lucky to get it at local store.

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    No, I would not recommend this to a friend

  • Iphone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday present for my daughter and she loves it

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Green

    I would recommend this to a friend

  • Good customer service from employee

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee who helped me was very friendly and helpful. He was patient with me as I decided which phone to purchase.

    This review is from Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

    I would recommend this to a friend
Page 36, Showing 701-720 of 1,057 reviews
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