Customer Ratings & Reviews

Great quality. No issues. Perfect for my 12 yr old son

Excellent phone. I would definitely recommend. Love it!!!!!

Not a scratch or a ding. Works as you would expect. My only complaint about refurbished phones is that they should be given new batteries.

Great phone, so much faster than the iPhone 6, wow! Product came like brand new.. came in a nice packaging. With the charge as well!

Happy with the purchase so far. The screen came with minimal scratching and the battery is new. The only issue with my phone is when swiping up to display my open apps there appears to be slight fading in the display that could be water damage. However, it is not an issue when using the phone normally. Otherwise beats using my previous iPhone with dead pixels and broken FaceID and a cracked wide angle lens

Works like brand new , has good quality , runs very smooth . Does not auger any issues

Like new phone perfect for my son. Love apple products. Still going strong and holding a charge after so long. Would definitely go back and buy a like new/used phone again.

I absolutely loved this preowned. Very clean and perfect condition

I have always been skeptical about purchasing a refurbished cell phone. However, my certified purchase from Best Buy was perfect. The phone was in excellent condition, works very good and I am extremely happy with my purchase. Best Buy has some awesome phone deals and I highly recommend checking the options.

Works well as if it was brand new reasonable price

Good product as mentioned in the description. Excellent condition.

Phone works great, I haven’t had any issues at all.

Works great love it and I would recommend family and friends to Best Buy

Returned Because screen was to small for my elderl

Came in great condition and functions properly. It’s simple to use and came with charger

I have been using since months without any issue. I feel like i don't need a new phone right now.

Perfect price. Easy to setup & was in good condition despite being used!

Good quality, I would not say excellent condition, the screen shows some minor screen scratches.

works great just as expected. we are always confident when buying from Best Buy.

This phone works like it’s brand new! I bought it to drive with Uber since my other phone is a text/call only phone, and it’s matched exactly what I needed for ridesharing. It doesn’t overheat as much as my older iPhone 8, and it keeps on going through the night. Honestly, I would refer anyone to a used iPhone 11/12 since they are $200-$300 for low storage. Not a bad deal for how well it performs.