Customer Ratings & Reviews

Purchased at a great price. Product was in excellent condition being an open box. Still fully functioning!

Great phone but after a year it took a dump. Now I will have to buy a new one

This Iphone might as well have been new! There were no scratches and good battery life on it. I was able to turn on service with zero problems. This was a great purchase!

I was a little worried about buying a used phone but since it was from Best Buy I figured it had to be ok. So far it’s great, haven’t had any problems and the price was better than buying a brand new one. So was worth it.

Delivery was fast and it works perfectly, like brand new.

I recently purchased the iPhone 11 from Best Buy, and I can confidently say it’s one of the best decisions I’ve made! From the seamless shopping experience at Best Buy to the incredible performance of the iPhone 11, everything has been nothing short of exceptional.

Short battery life and slow menu operations other than that is ok

For a iPhone 11 it work perfectly fine and it’s and amazing phone and any parent looking for the kid to own there first phone

I am tired of paying too much money for NEW any smartphone. I've never owned anything used and always paid a full price for the cellphone. This time around, I decided to give a pre-owned phone a try and hope for the best. Even though the rating on the site scared me at first, then I decided to by this iPhone 11 just for a change. I couldn't be happier for the price I paid for used phone. I do recommend anyone to try it out before you buy another new smartphone.

Great phone! I’m not the type of guy that needs a brand new electronic, so I typically purchase refurbished phones from Best Buy. I’ve done it twice. First, the iPhone X, then an iPhone 11. The first one malfunctioned due to dropping it several times, not because of any technical error. I recommend that if you’re on the frugal side like me, or cannot afford a new phone and need to make the best of it, Best Buy is reliable in providing good quality refurbished iPhones.

I am very pleased with this pre-owned reconditioned IPhone 1 which I purchased after I lost my phone. The price was right, and the service was great. I added a screen saver which Best Buy installed and purchased a pink protector so hopefully I wouldn’t lose it.

Phone was in Excelente shape and working order the guys were awsome thanks for the help!

Really great and well preserved for a good character

Very fair price for a phone. Better than the prices apple is selling you directly for a new one. No problems whats so ever, feels brand new!

The software is wonderful. I bought the phone for my cousin, and he loves it soo much. It runs smoothly. The interphase layout is very professional.

Working good nothing wrong with that, I like it because I can use with any company

Guess what you get paid for is true. Price was good. Phone screen had few scratches. Battery life wasnt great either. Never buying preowned phone from Best Buy again.

First time buying a phone, it’s been working great! Delivered on time. Quality is great!!

It worked okay it was a little slower than my other one but was a great replacement

Not a scratch or a ding. Works as you would expect. My only complaint about refurbished phones is that they should be given new batteries.