Customer Ratings & Reviews

Phone works well no issues new update was included

I am tired of paying too much money for NEW any smartphone. I've never owned anything used and always paid a full price for the cellphone. This time around, I decided to give a pre-owned phone a try and hope for the best. Even though the rating on the site scared me at first, then I decided to by this iPhone 11 just for a change. I couldn't be happier for the price I paid for used phone. I do recommend anyone to try it out before you buy another new smartphone.

Phone looks new and has great battery life. Best Buy was very helpful setting up the phone.

Love the phone, phone does what its supposed to do.

There is literally no indication this isn’t a brand new phone. Fantastic quality and everything I could want from a previously used purchase.

Great condition. No damage for being a pre owned item.

Great gift for my mom, she love it! So far she hasn’t had any issues with it

Perfect condition! Never will buy a new iphone again. Best buy refurbished iphones are the smarter purchase!

Great phone! I’m not the type of guy that needs a brand new electronic, so I typically purchase refurbished phones from Best Buy. I’ve done it twice. First, the iPhone X, then an iPhone 11. The first one malfunctioned due to dropping it several times, not because of any technical error. I recommend that if you’re on the frugal side like me, or cannot afford a new phone and need to make the best of it, Best Buy is reliable in providing good quality refurbished iPhones.

Fantastic buy. I love everything about this phone. you should absolutely get one for you or your loved one

This refurbished iPhone has been great. And It was super easy to transfer content.

I like your shop, your items are very good quality

Good phone. This was an upgrade for my mom and she is very pleased with the phone.

I have always been skeptical about purchasing a refurbished cell phone. However, my certified purchase from Best Buy was perfect. The phone was in excellent condition, works very good and I am extremely happy with my purchase. Best Buy has some awesome phone deals and I highly recommend checking the options.

I am so happy with my purchase! I bought it as a gift for my family, they loved it! Everything works perfect!! Thank you!

Great product and good condition in the time purchase

Works well as if it was brand new reasonable price

Purchased a reburbished phone and recoeved it looking like it was beand new. Havent set it up yet as its a christmas gift but so far im happy with it and feel confident purchasing a refurbished phone again in the future.

Great in good condition like a new I recommend who wants a good phone

Guess what you get paid for is true. Price was good. Phone screen had few scratches. Battery life wasnt great either. Never buying preowned phone from Best Buy again.