Customer Ratings & Reviews

My son loved it, really good phone. Battery last long charges fast, doesn't stick when moving the main screen.

The phone was in excellent condition. Although it is used, it looks like new, and the price was very affordable.

Love the phone, phone does what its supposed to do.

Great condition. No damage for being a pre owned item.

Veey satisfied with the product and yhe service when purchasing.

Love the form, still prefer the 11's form factor over newer ones (I like the rounded edges). Generally a decent deal from Best Buy, screen in good condition, no deep scratches. BUT, the battery is only 77% and you can't check before you buy. You would think they intake process / evaluation would be better instead of selling something that iOS immediately tells you "the battery should be replaced" I have Total Tech this year, so no restocking fee ... trying to decide between returning/buying another (rolling the dice) or waiting for the 90 day warranty to see if it gets worse. If I had to do it again, I'd probably buy renewed from Amazon as at least there is promise of battery level.

so far good, still learning the phone. time will tell

8/1/22 was the first day that I owned this iphone 11. Today is 8/10/22. I had a little problem. I needed to type in the password I use to enter my mac computer desktop wall, a different password to enter in my ipad desktop wall, and another one to enter my iphone icloud. How did I find out? I had to get into a chat with an apple computer expert, who explained to me all of those steps today. Before getting into my chat call, on 8/1/22, my Best Buy rep did a good job trying to help me get my new refurbished iphone working as fast as possible understanding that sometimes it takes time for the phone-to-phone transfer. How did I know about the transfer? I got a message from Best Buy that I needed to do the transfer preparation from my old iphone to the new iphone. I also purchased a simple iphone cover and the thickest version of the screen cover. I heard of many complaints about this iphone 11. Because of the refurbished status of my iphone, I could not purchase a warranty. Like my old iphone 6S, when used, my iphone 11 has a tendency to heat up. So far, this iphone has been working really good for me. In summary, the reason of not giving a 5-star status is because warranty can't be provided. The battery seems to be working well. Because of the well-working status, the color of this iphone becomes secondary and the function & reliability primary. I am very pleased with the condition of this iphone.

No Scratchs on the phone, no issuses overall was easy to set up quality like new

Great in good condition like a new I recommend who wants a good phone

I like your shop, your items are very good quality

Poor battery. Certified does not include battery check so be careful, I recently purchased 2 refurbished certified phones and both had poor batteries. Thankfully one was under the 15 day warranty and the other did not and had to buy a new battery fir 90$. The other thing I found out is that we cannot buy a warranty from the certified phones from Geek.

Great product and good condition in the time purchase

I have in the last 3years purchased several quality electronic that have not disappointed at all. One an Apple laptop for a granddaughter and another a IPhone for another granddaughter which they both loved. A television for my Sister, so when I say I luv my purchases I mean it.

This phone is everything I thought I would be an more without the cost of being a 13,14 or 15

The phone is working like it’s new. I haven’t had any problems and I appreciate the guy who sold them to me

Great phone. Got it for my son and he loves it. I would definitely recommend this phone.

Quite an improvement. Marco was terrific in explaining and his extensive help on making more productive and easier to use for me. A great example of a 5 star employee!!

Very gud in condition Works like new product, worth the money

I already have the same iPhone and it works great. This is the same so I expect it to work well