Customer Ratings & Reviews

Good quality. Great price for the product came with Apple TV and Apple Music free trial

The whole process was easy! I did pick up at store option, becsuse i was in need a phone, and am impatient with new stuff like this. everything i was seeing was 2-3 days out, not at best buy, they had this ready to go! (refurbished) (like new) section and same day pick up! I jumped! Love it!

Really good works like it’s brand new……………………………..

good condition and worked great for our use. I would certainly buy used this again.

It's a nice phone, but it's a tad too big and bulky. Lots of drops and you may have to get a new phone holder to hold it. I went from an iPhone 6 to the 11. Dropped it a couple times since I purchased it 3 months ago, now there is a line on my screen. Super annoying seeing as how I have a case and screen protector on it.

its a great phone helped to replace my broken phone when I needed it. battery life could have been better. but overall a good quality phone and very well taken care of

Well packed and new i love the color and the photos come out great

The phone is great. I gave it to a young man that didn’t have a phone. He loves it. Thank you Best Buy!

The purchase was immediate. The packaging in excellent condition. The phone in excellent condition without scratches. Excellent purchase.

Great condition at an affordable price. Much better than expected.

Works as if it’s brand new ! No scratches no marks , my son needed an upgrade and this did the trick ! Will upgrade again !:)

This was a phone for my daughter. She absolutely loves her new phone and the speed it has

My sister phone was broke and best buy came in clutch and help us get a phone quick and pianless

Great device for the price The phone is in excellent condition

Just bought This pre/owned iphone11 for my son for Xmas. I have full charged it, the battery life is 100% which is great and I have also hooked it up with T-Mobile for service without any problems. The phone was in great condition too. I will have to make a no review later after he’s used it for a while. So far so good.

The phone was a christmas for hubby who was in a different country at the time, it’s works like new

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It work really good, I'd recommend it to anyone who is looking for a phone.

Great buy and great service. Best Buy is the greatest store in the world. Literally makes all me dreams come true

Perfectly working since we bought it! Plus it was a cheaper deal with open box.