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Customer Ratings & Reviews

$599.97

Customer reviews

Rating 4.4 out of 5 stars with 1031 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,031 reviews
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good glad I buy it for my daughter she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase, at a great price, for a first cell phone for my son. Everything was easy to set up, and it has meet all of our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a brand new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition and works perfectly! Comes with everything needed. Would never know it was refurbished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished Phone Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Condition refurbished phone. No issues. We needed a reasonable phone for my daughter at the last minute before a field trip. The iPhone refurbished has had no issues. Battery life seems to be great . It was nice to be able to pick up immediately instead of wait for shipping from other options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to use, large screen, easy to use and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my daughter and so for there is no problem! It’s in very good condition!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    l love my iPhone 11 my kid loves it she loves it so so much thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for lost phone. Happy with the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 purple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was basically brand new no scratches damage’s at all phone battery works normal phone doest’t get hot I recommend this product it’s the best and the price is great for this model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In great condition and good shape, feels as if I bought it some Apple itself. Would definitely order in a better model, maybe the iPhone 14 next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Like New!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been over a year since we bought this pre-owned iPhone and it has been a rock star for my Mother-in-law. We have not had a single problem and is like we bought it new out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my iPhone X. I needed a quick replacement. Best Buy delivered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Older I phone search

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get an older I phone. This was perfect for my situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love it. Amazing I’m I love with my new iPhone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review of iPhone 11 refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition works fine besides the scratches on the screen there is no other issues or problems with this iPhone battery would likely have to get changed soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 11 is a solid, affordable option for basic users but lacks modern features like 5G, a high-refresh-rate OLED display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it in pretty good condition and very low price on black friday. Order and pick worked smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and it’s still working till this day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the phone my sister and she really liked and I recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice phone in excellent condition for my grandson.

    I would recommend this to a friend