Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$599.97

Customer reviews

Rating 4.4 out of 5 stars with 1031 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,031 reviews
  • Rated 5 out of 5 stars

    iPhone 11

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my son’s phone as a surprise and he liked it. The screen size is perfect for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good deal . bought for my niece as christmas gift and she was very happy , until now she still have it and working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Mini

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. However when I went to the store ,apparently there's a verification for iPhone or something. Was told that its faster to buy in store than online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone, it works well and my grandma loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great. Pick up process was easy and my daughter loves the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! My son has had it for 2 years and its been perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good haven’t had any issues also customer service was perfect and very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like brand new

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Works just fine. Would recommend to anyone who is looking to get an iPhone without breaking the bank.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 11

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item for the current price. Easy web order online.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but overpriced

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is great. The $419 price tag for a used phone 3 gens old is a bit much. We were in a hurry to obtain a replacement for a list phone and if wed wanted to wait a week I could have paid half. But our decision and we were glad you had one. Also not disclosed on the online listing was a small screen crack. And did not come with a SIM card. But the phone works great and mostly looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly like my previous iPhone. Good size, not too large to hold. Works great. I would recommend over a brand new iPhone which I think are too large.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with our purchase we got it as a replacement phone for our teen son and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They're Called "Best Buy" for a Reason!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband's phone was missing and he needed another phone stat! Our phone company was charging $800 for a new iPhone. I called Best Buy and purchased an iPhone 11 the sane day. Used under $200.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone in Excellent condition

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the phone same day. Everything worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for lil kids

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition phones, got it for my twins as Christmas present, easy for them to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gift for my daughter

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my daughter she absolutely loves it! It has worked amazing for what she needs it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and works perfectly. I was skeptical but it came packaged safely

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 11

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great conditions just like I expected. Fast shipping.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly satisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone but charge isn’t lasting as long as I would like.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    do not buy until after reading

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when not even given the chance to know whats wrong with the phone you know already theres a red flag. phone screen has a glitch on it that needs to be fixed and wasnt mentioned and the lady on the phone lied saying it didnt have any scratches and was almost new yet that wasnt the case and the phone did have scratches and nicks of the metal around the side and 2 hard scratches on the screen. the battery life was at 77 persent and it was a little expected but still they told me that wasnt the case but i couldnt check it out at all untill after i bought he phone. even after i got the phone they charge you 45 dollors to return it if anything is wrong witch doesnt make sense and just shows that they themselves arent sure eother woether what you are buying is good. if you want an iphone 11 dont bother asking them whats wrong with the phone as they will not actually know and will lie.

    No, I would not recommend this to a friend