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Customer Ratings & Reviews

$599.97

Customer reviews

Rating 4.4 out of 5 stars with 1031 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,031 reviews
  • Rated 5 out of 5 stars

    Great phone at a great price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new pre owned iPhone 11. It's just like a brand new phone and having no issues with it. A brand new phone was out of my price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom was happy with the phone & don’t have any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a new iPhone for my wife to replace the one she had. We purchased a pre-owned and she loves the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This article is great, This article is great Without a doubt, I would buy it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time iPhone user

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a first time iPhone user. So far everything has been great, wish I would of switched over sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality phone worked perfectly and came in new how I wanted it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    R BRYSON REVIEW

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great and has a very sharp screen. I am happy with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great device. Worked great. Did have a small scratch but works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great condition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked like new, and didn’t see a single scratch, although I wish it had a better battery health since I got it at 82% health.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item i bought was perfect even if it was pre owned. Works perfectly and the price was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work and in great condition,didn’t have any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    would recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone for great price no problems with it easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone. It’s super easy for me to use I’m not very tech Savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Air

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! It’s efficient, light and easy. Absolutely loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the phone has worked great I’ve had it for over a year now and it’s worked great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Check the capacity of battery before purchasing.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pre paid with Verizon so I purchased an IPhone 11 (certified) and it was sold to me at the store without the life of the battery being checked. It wasn’t staying charged long so I went into the settings and found the battery life was only 77% capacity and the life of the battery was degraded. I took it back twice to Best Buy and they could not replace the battery. They had no technician there to do this and told me I could exchange for another type of IPhone (there were no IPhone 11’s available)or go to an Apple store for a battery and would be charged ,geeesh!! I ended up letting Best Buy keep the IPhone 11 ,took my SIM card with me and put it back in my little IPhone SE I’ve had for about 7 years which has 97% battery life .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grabbed this for my daughter it being her first iPhone. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for me, I don't really use a phone that much, but not happy with the battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, just wish the battery life was better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s doing OK had to take it and return it and get

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He’s doing OK had to take it and return it and get another one but that one is working out by now

    No, I would not recommend this to a friend