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Customer Ratings & Reviews

$599.97

Customer reviews

Rating 4.4 out of 5 stars with 1031 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,031 reviews
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her phone! It was if it was brand new. Have yet to have any issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect condition, came with charger and sim card port opener. has been amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what i needed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Granddaughter broke her phone, and i needed a phone, but didn't want to buy a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good phones, perfect conditions no scraches , like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was well worth the money and was easy to setup. no major damage or scratches

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pre-Owned iphone 11 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honest review... Got the phone, cool. Problems? Yes. Battery Percentage Health: 75 - major problem due to it dying quick, Little crack on flash light, sound also seems like its blow out. For the " would I suggest this image part " I'd say yes and no because maybe I just got lucky with what I received... Who knows maybe you can get something worse.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Refurbished I phone 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life critical. Almost useless. The counter sales led me to believe it was either a new battery when it was refurbished or it was functional.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was a prefect gift for my son. The storage holding is excellent this is not the only product I bought used from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the phone, it’s in good condition. Works great no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone all around bought refurbished however works like new!! Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product and fast delivery first class attention

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an upgrade. Love the new phone overall. Cameras are the best part!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Transaction!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Was able to order online and pick up at the store within the hr.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my son birthday he loves this phone its very durable and high-quality the phone very satisfying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 11

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my girlfriend she still has it,was a good buy not gonna lie

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not good item to be sold

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen scratch , battery is very week Attached phone test report

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best store best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok I like Best Buy everything they have is good quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good 1st phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. He uses it like it was going disappear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality for a refurbished iPhone. So far very pleased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone i like it i recommended other to best purchase

    I would recommend this to a friend