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Customer Ratings & Reviews

$599.97

Customer reviews

Rating 4.4 out of 5 stars with 1034 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,034 reviews
  • Rated 3 out of 5 stars

    activation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good choice for easy activation , don't buy .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy in best buy compton ca

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an iphone 11, it was not what i was specting. So many scratchs and it just worked 2 weeks (the 14 days they give us to return it) Now the phone doesn't charge,the battery needs to be replaced. 400 dollars to the trash.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    128g iPhone 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the iPhone 11 128g and the microphone is not working good. You need to be sure all work good before you delivered to the customer. I never come to buy against….

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed teenager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my daughter. And she cant even make a phone call where the person on the other end hears her. Its a bunch of loud static.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful experience! Phone was fine unil sim started not working. My carrier said the phone was blacklisted as stolen. This happened 7 months after purchase. Have appt today with Geek Squad. Not sure what they can do. I will never buy used again!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Old phones should stay on the graveyard.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for all old phones Not just for this one There were good ones. But they all have the same problem The battery will not charge but if it does, it only lasts you 15 minutes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TRASH

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing came with scratches on the screen and it will not load past the language setting, then it freezes. Best Buy needs to be more selective with the sellers they allow to partner with them. I'm returning to the store in a few minutes for a FULL refund!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was having a lot of scratches which doesn’t commensurate with the price sold $400.00

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless, not a scratch or blemish on any part of this used phone. The battery still holds a good charge.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the phone for 6 weeks and wont power back on. Best buy giving the run around and no support from anyone. First time i have purchased 4 phones from bestbuy as Christmas gifts then they pull this crap. Worst experience ever. Money is not a problem its the simple fact that they sold me their unwanted garbage and wont take it back past the 3o day return or whateve

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift to youth

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this phone since months and gifted to my cousin. He is enjoying it. Good Battery with good camera quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charge not original

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger not original, I thought it came with the original charger

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Older I Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for use overseas. We have the latest iPhone but wanted an older model whose controls would be familiar. Only problem - speaker had to be repaired. Just he price of buying an old phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad battery

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super disappointed with the battery health that Best Buy gave it only had 74% of health even though it’s refurbished

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came at 81% phone health. A little bit pricey. But other than that works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. The phone came on time and in great condition. My daughter loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It working perfectly and I recommend for any one who’s need affordable prices of iPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition, but there’s scratches on the screen.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Help with phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a bad screen and geek squad said it needs to be replaced. People call and there is no sound. I would like it fixed or replaced. I assumed i was getting a new phone but must be used because i'm told warranty has run out. I just bought it in July. Please check into it,

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Wat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and works well,best buy never disappoints on their services

    I would recommend this to a friend