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Customer Ratings & Reviews

$599.97

Customer reviews

Rating 4.4 out of 5 stars with 1031 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,031 reviews
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition iPhone 11: A strong performer in 2025. Great camera, long-term iOS support, but 64GB storage is very limited. A top value buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for My mother in law as a gift to upgrade from her iPhone 7plus and she absolutely loves it! She loves the camera quality, and the smooth running of the phone compared to her other, definitely worth the buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone-11-Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Phone has been working amazing! No problems at all with it....the battery is excellent for it's age-Overall, I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone in great condition. It works well and has everything we were looking for

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is not at the % described, but the cell phone is in great condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished iPhones are excellent from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being an iPhone 11 and being outdated, it’s in great shape. It works good. It’s not slow at all and I have no complaints about it whatsoever. If you need it chief iPhone that works great get a refurbished one from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he is enjoying it so Much it worked perfectly with no scratches. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price and I’m good condition as of new nothing was wrong with it has lasted me 2+ and going !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone came in good condition.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came in good condition based off of the looks, no scratches, cracks or any visible damages. The only problem is the battery capacity it’s at 75% which is not good. The phone moves a little slow and battery dies down a little fast so the phone seems to have a few glitches nothing too major. The battery is the only problem I was a little upset, but maybe I’ll just get the battery replaced soon. Still a good phone I just think the price should’ve been lower due to the battery conditions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent pre used phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pre used condition. No issues with this phone at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preowned, but works awsome. No problems at with this phone.. i got it for my grandson.. he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my children for Christmas, it came perfect in great condition and works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the phone to use overseas and it worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great, way more than what I expected, the screen was a bit sctrached but it didn’t affect the phone at all, the battery life was 100%, like brand new, the set up was easy, everything works so well I have no complaints at the moment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is overall good for a good price I had it for 4 years now and it’s still works. It came with a little bit of scratches on it but it was not a big deal. But when I dropped it on the floor once the flashlight and back camera stopped working, the back camera only workers on 0.5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality-easy to set up-good camera-clear display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautifully cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it is working perfectly. Since i gave it to my daughter for her 11th birthday, the phone has been functioning beautifully well. The funniest part is that she is now her mom's camera girl. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition and works just as it should. Had a little issue with IMEI number but got it worked out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In good condition no scratches and work good will o

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I got my phone on time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, I like the phone. It was very nice and it works. Perfect. Best Buy has best phones unlock.

    I would recommend this to a friend