Customer Ratings & Reviews

Works like brand new , has good quality , runs very smooth . Does not auger any issues

Good product as mentioned in the description. Excellent condition.

I absolutely loved this preowned. Very clean and perfect condition

Great phone came with no problems battery last a long time would recommend

Very good condition … worked fine with no problem at all

I am tired of paying too much money for NEW any smartphone. I've never owned anything used and always paid a full price for the cellphone. This time around, I decided to give a pre-owned phone a try and hope for the best. Even though the rating on the site scared me at first, then I decided to by this iPhone 11 just for a change. I couldn't be happier for the price I paid for used phone. I do recommend anyone to try it out before you buy another new smartphone.

works great just as expected. we are always confident when buying from Best Buy.

I have been using since months without any issue. I feel like i don't need a new phone right now.

Great phone! I’m not the type of guy that needs a brand new electronic, so I typically purchase refurbished phones from Best Buy. I’ve done it twice. First, the iPhone X, then an iPhone 11. The first one malfunctioned due to dropping it several times, not because of any technical error. I recommend that if you’re on the frugal side like me, or cannot afford a new phone and need to make the best of it, Best Buy is reliable in providing good quality refurbished iPhones.

Great purchase. Works great, just like new! Easy & quick purchase.

Good phones they worked fine for my kids I don’t have any problems

This phone works like it’s brand new! I bought it to drive with Uber since my other phone is a text/call only phone, and it’s matched exactly what I needed for ridesharing. It doesn’t overheat as much as my older iPhone 8, and it keeps on going through the night. Honestly, I would refer anyone to a used iPhone 11/12 since they are $200-$300 for low storage. Not a bad deal for how well it performs.

10 out of 10 great customer service when I went to pick it up, these our my brothers first phones and they love em!!

Good quality, I would not say excellent condition, the screen shows some minor screen scratches.

Very fair price for a phone. Better than the prices apple is selling you directly for a new one. No problems whats so ever, feels brand new!

Guess what you get paid for is true. Price was good. Phone screen had few scratches. Battery life wasnt great either. Never buying preowned phone from Best Buy again.

Works amazing! Quality is extraordinary for a refurbished phone

First time buying a phone, it’s been working great! Delivered on time. Quality is great!!

My daughter used this to complete all of her school work ,she has become quite dependent on this

I have always been skeptical about purchasing a refurbished cell phone. However, my certified purchase from Best Buy was perfect. The phone was in excellent condition, works very good and I am extremely happy with my purchase. Best Buy has some awesome phone deals and I highly recommend checking the options.