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Customer Ratings & Reviews

$599.97

Customer reviews

Rating 4.4 out of 5 stars with 1031 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,031 reviews
  • Rated 5 out of 5 stars

    Get you one

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as if it was brand new reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “New” phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a scratch or a ding. Works as you would expect. My only complaint about refurbished phones is that they should be given new batteries.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pre-Owned iPhone 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase so far. The screen came with minimal scratching and the battery is new. The only issue with my phone is when swiping up to display my open apps there appears to be slight fading in the display that could be water damage. However, it is not an issue when using the phone normally. Otherwise beats using my previous iPhone with dead pixels and broken FaceID and a cracked wide angle lens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy a iPhone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them they good and price was very good too .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing iPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone works great, and still has 94% battery life!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 11 Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, so much faster than the iPhone 6, wow! Product came like brand new.. came in a nice packaging. With the charge as well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished I phone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished I phone 11, was somewhat disappointed battery life was down to 83%. Would not replace battery till under 80%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent conditions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got phone for my son and it’s been working good since purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy & great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect price. Easy to setup & was in good condition despite being used!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone ans not damaged and fast customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in great condition and functions properly. It’s simple to use and came with charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a used phone for my teen. This was exactly what I was looking for. Great price and in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent condtion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a reburbished phone and recoeved it looking like it was beand new. Havent set it up yet as its a christmas gift but so far im happy with it and feel confident purchasing a refurbished phone again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, works perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband in December 2023 and it's still working perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good everything in great condition no scratches

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s in ok condition… the charging port for the phone is really tight. I can tell it will have some problems later down the line and I might have to start using a wireless charging pad to charge it. Also the battery life is no good. Battery health was at 78%. All in all I could’ve have spent a couple hundred bucks more and bought a 13 but my daughter doesn’t know the difference and she likes it so I’m happy for now. But I do think it will need to replaced in a year or so.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on a phone good as any new phone. Any time I need a phone I will go to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Layla iPhones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for 2 years it’s in great condition I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in very good condition. Great bang for the buck in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Refurbished? Not a Problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is literally no indication this isn’t a brand new phone. Fantastic quality and everything I could want from a previously used purchase.

    I would recommend this to a friend