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Customer Ratings & Reviews

Your price for this item is $259.99

Customer reviews

Rating 4.4 out of 5 stars with 989 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the excellent condition and high-quality camera of this pre-owned iPhone 11, frequently praising its performance and ease of use. However, some buyers noted concerns regarding battery life and the condition of the screen, with a few reporting minor scratches. The phone's price point also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 989 reviews
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no problem with picking up or purchasing this item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went smoothly purchase was quick staff knowledgeable to

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Refurb IPhone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value, came unlocked, battery was topped out at 94%. Easy to set up using the cloud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was a great gift for my brother he liked it! Looks good only thing is it doesn’t sound loud enough

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPhone 11 Refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works well..my have been a litle over-priced...BUT I neded it that night, so paing a little extra was not a huge concern

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Iphone Deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an amazing deal! I love it, I will for sure recommend this deal to friends. Thanks best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100 % satisfied with the phone that I purchased and i have good battery health. :-)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was alright.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get it fixed as soon as it came. I couldn't talk on the phone because people coulnt hear me. Other than that 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 11 64 gb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick question the this phone that we bought accidentally slip on the hand of my son and broke,in the incident is it under warranty or we should shoulder the repair for the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone for my son

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love iPhone my son like his phone I like iPhone because I can control my kids phone for my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent timing before recharge is needed. I prefer a button to swiping, but I am getting adjusted to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it was a good purchase for me traded my old phone to get credit

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Came defective twice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family bought my sister an iphone. First onr had a defective camera in which the camera app showed black cracks. IPhone was returned for a replacement and that one had a complete camera failure in which I had to open it and replace the part myself.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    It was okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad battery, the battery health level was 81% and didn’t hold battery well

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience! An the product is in good condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a good price, excellent choice and 256GB

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 11 had Speaker issues. Could NOT call or FaceTime due to recipient not able to hear me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    iPhone 11 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price for an unlocked phone, very good condition and easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Abiodun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my daughter, met her expectations and what she needs in a phone.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 3 out of 5 stars

    phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen goes black and it has to be shaken a couple times to restore it.

    No, I would not recommend this to a friend