Customer Ratings & Reviews

A good deal for the price, bought it for $305, no visible scratches or damage. Reviews had me a little on edge about purchasing but honestly a great deal. Battery health is still at 100% Doesn’t lag or anything. Would recommend

Typing on this phone as I speak this was the first time I ever purchased a phone on Best Buy and at first I was very skeptical but I’m glad I followed through it works very well and I haven’t had any problems with it so far so the camera it self is wonderful and the phone has no scratches or cracks and works perfectly and the deliver was speedy as well, the set up was nice and easy and was worth the price 100% recommend

The phone is used, and it acts like it's new. Makes good pictures and videos. Is pretty easy to operate.

Phone was practically brand new in a cool looking box. Everything worked as expected and went well. Couldnt have asked for better. Feel like a new phone for a used price was very satisfied. Customer service was excellent making the process swift and easy for a smooth in and out

I checked everything and its working completely fine! Everything is in perfect condition!

I recently purchased a pre-owned unlocked Apple iPhone 11 with 64GB of storage for my son, and I couldn't be happier with my decision. This phone looks and works like new, and it's been a fantastic upgrade from his previous device. The camera quality is outstanding, and the A13 Bionic chip ensures smooth and fast performance. With 64GB of storage, he has enough space for his apps, photos, and videos. The battery life is also impressive, easily lasting a full day of use. I got a great deal on this phone, and I'm thrilled with the value it offers. If you're in the market for a reliable and high-quality iPhone, the pre-owned iPhone 11 is an excellent choice.

Screen had scratches, other than that it seems fine. Got it for my father in law that keeps buying cheap throwaway and is always complaining. This phone is an older premium phone so the performance should be good. Still haven’t really tested it, he likes to go hunting and fishing, we got him a solid triple layer case so if anything goes bad I’ll update the review

I got this open box iphone that it is in great condition, all is working, nothing wrong with it and I got it at a super price! Open boxes are great

It had a 89% battery life and was in good condition. There were minor scratches, but barely noticeable. Works great!

Was honestly surprised how great this pre-owned iPhone 11 looked and performed. Battery health was solid, screen was flawless, and setup was super fast. If you’re looking for a reliable iPhone without dropping a fortune, this is a fantastic pick. Unlocked and works like new!

I was excited to get this device. When the iPhone 11 originally came out, I bougit on release day (2019) and kept it until mine bit the dust in June 2023. I also have an iPhone 13 for work, and I much prefer the iPhone 11's smoother curves and pastel colors. I only took a star off this because my unit had some very noticeable deep scratches on the screen... Other than that, performance is excellent (battery health capacity is at 96%). The back plate is free of scratches, cameras perform as they should. The sound is a bit...low...but, tolerable.

So far this phone is just like having a brand new phone, although it’s refurbished it had no type of scratches or anything and the functions on it are all working wonderfully.

The iPhone 11 offers impressive performance with its A13 Bionic chip, a solid camera system, and a vibrant 6.1-inch Liquid Retina display. Its dual-camera setup excels in low-light photography, while the battery life comfortably lasts through the day. A well-rounded, affordable option in the iPhone lineup.

Overall decent phone but does run a little slow and had a glich n the screen when u was on it. It would jump every few seconds but not real bad and was going to bring it back but she didnt want to be without a phone so she kept it.

Really good quality,overall works perfect,camera good Quality,no scratches.

We purchased this iPhone 11 to use while traveling, replacing an older Samsung used with Tracfone. The iPhone works well, my wife is having no difficulty transitioning to the newer phone. We are pleased with our purchase, with the professionalism of the sales person, and with his and well informed communication and tutelage.

I recently purchased the iPhone 11 in black with 64GB of storage, and I have to say that I am extremely impressed with this device. From the sleek design to the powerful performance, One of the standout features of the iPhone 11 is its beautiful design. The black finish is sleek and modern, and the overall look and feel of the phone is high-quality and premium. The size of the phone is also perfect for my needs - not too big, but not too small. The performance of the iPhone 11 is also top-notch. The A13 Bionic chip and 4GB of RAM provide lightning-fast processing speed, and I have been able to run multiple apps and perform complex tasks without any lag or slow-down. The battery life is also impressive, lasting all day even with heavy use. The camera on the iPhone 11 is another standout feature. The dual-camera system with 12MP Ultra-Wide and Wide cameras provides stunning photo and video quality, and the Night mode allows for clear and detailed shots even in low light conditions. I have also been impressed with the video capabilities of the phone, which allow for smooth and stable recordings even when I am on the move. In terms of overall value, I believe that the iPhone 11 is a fantastic choice. It offers a premium design, powerful performance, and excellent camera capabilities at a reasonable price. I would highly recommend it to anyone

Decent price, fast, updates and transfer were simple. Only complaint I have is it had a tiny surface scratch on the screen that I wasn't told about but it doesn't affect how the phone works.

Great update from the iPhone 6s I’ve had for several years! Packaged great and arrived on the date estimated. Phone arrived in perfect condition, no blemishes, scratches on the screen, or bumps/ cracks! The battery life is amazing lasts me about 2 full days before having to fully charge again! Compared to my iPhone 6s that I had to charge almost every 6 hours or less! I waited a bit to do the review to write a fully honest review and help out anyone that could use it, so hopefully I was able to impact your decision in some way! A great upgrade! Although this phone is pre-owned it feels as if I’m the original order hahaha I love this phone and I will definitely be buying from here again in a couple of years lol!

Condition 10/10 no scratches, no problem at all. I got this for a christmas gift and my daughter loved it. It is the 2nd item i buy that has been previously owned and honestly they are brand new if i do say so myself. I will definitely recommend!