Customer Ratings & Reviews

So far, so good. I enjoy Apple’s products, and an inexpensive price.

The phone is amazing. I got it for my little brother for his birthday. He loves it. The battery percent is good no problem with the phone so far.

It’s good when you first get it, then the battery life just starts to get worse and worse. 75% battery maximum capacity

Generally I was satisfied with this previously owned iPhone. I liked that I could pick it up the same day as I purchased it, as I had a small window of time to get it. The price seemed fair until opened and inspected it and found multiple scratches on the glass! I had purchased it as a gift and did not have the luxury of returning it as I was leaving the country in a few days. When I tried to connect to someone in the store where I bought it, I was told multiple times that I was not allowed to talk to anyone in the store, only the international customer service line. The teen who got the phone was gracious but I was embarrassed and disappointed for her, and angry with my buying experience from Best Buy. Guess it pays to have Amazon Prime in these situations. Could have returned and got a new one within a day...

Great condition , easy to set up .. great help from customer service.. indeed best buy has quality in staff!

Hey Guys, So far so Goodie! I'm very happy with this phone pretty much new! no bumps dents nor scratches the volume and notifications are Superb! I took a chance and it worked out Thank The Most High, Smooth about to buy me a clear case, just bought a new p@psocket Grip :0) and tempered glass for screen...the switch was easy too from Android to iPhone. Everything went right over :) worth every penny! TY Best Buy! This iPhone does a lot having fun with it very precise Yello! IOS world !

its perfect, exactly what i was expecting. 10 out of 10; 5 stars ⭐ - thank you so much best buy!!

Came perfectly looks exactly like the picture no cracks it was protectable

Very affordable! You better run and get you one. There wasn't no scratches no problem of any sort at all!

I received the phone earlier today and it was great soon far. No scarthes. The sound and audio works good.the camera quality and everything. Looks like a new phone

I love my iPhone 11 I purchased. It was a very good deal compared to other places. No problem in getting it activated. Great customer service in store.

Was a perfect phone for my 14 year old daughter. Works great So thankful for Best Buy

Great phone works perfectly just as advertised highly recommend

Bought the iPhone 11 as a gift. It arrived very clean and without any scratches or scuffs. The gift was very well received,

Great phone and customer service is great, would buy again.

I love my phone! Bestbuy had the best price and I knew I could trust them to deliver an excellent product without issues.

work great, I would buy a reconditioned phone anytime with the very helpful geek squad behind the product functionality

I like it because Is in good condition and on top of that I like iPhones

The device looked brand new love Best Buy for a good price

Awesome service. Awesome phone. Great experience. Money well spent.