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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.2 out of 5 stars with 276 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers love the excellent condition and impressive camera quality of this pre-owned iPhone 11 Pro. Many appreciate the long battery life and smooth functionality, finding it a great value for the price. While some noted minor screen imperfections, the overall positive feedback highlights its performance and appealing features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 276 reviews
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service always ready to help on time and the workers are really respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product nice phone…over price tho…………..,,,,,,,,,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone eleve-no

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s clean and almost new phone, they did a good job. But the phone it self would just freeze and needed the rebooting a few time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. Associate was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sudath

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work done the both guys, there really friendly guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is fair, no big scratch, usable, good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Uses Iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great packaging, quick delivery. Will purchase again in the future

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 2 out of 5 stars

    Screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone screen was all scratched up. I know it’s a refurbished phone but not worth the $550 for a scratched up screen

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! Great customer service!!! Love it!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 2 out of 5 stars

    Phone 11 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone sucks don’t recommend buying this one screen doesn’t work most of the time app freezes on me it’s sucks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Fast shipping, Great shape, working perfect,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice iPhone good use case and good quality and excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this iPhone for my mom. She absolutely loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 11 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refurbished I phone 11 pro is working very well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s not so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to return not the best. Its something wrong with the battery.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Am so happy with this purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality with zero scratches and good battery

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Store is high

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Satisfied with the price we purchased. Its rated very high in the store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Watch out when you buy a rework iPhone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a rework iPhone like I did, watch out for the speaker. I bought the rework iPhone 11 pro which has the speaker phone works intermittently. With two weeks return window, I can't return my phone anymore.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad ok not bad ok not bad ok not ok not bad ok not bad ok

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Scratches on phone was not in the description

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was working but there were scratches on the screen and sides of the phone when I opened it. I immediatly returned the phone back. As a word of advice… always ask/check the quality of phone at the store before leaving or before they hand it to you.

    No, I would not recommend this to a friend