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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.2 out of 5 stars with 276 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers love the excellent condition and impressive camera quality of this pre-owned iPhone 11 Pro. Many appreciate the long battery life and smooth functionality, finding it a great value for the price. While some noted minor screen imperfections, the overall positive feedback highlights its performance and appealing features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 276 reviews
  • Rated 5 out of 5 stars

    Iphone 13

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this phone for my mother in Haiti. This was the best give i could have sent to her. Thank you best buy and your amazing customer ❤️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is awesome my mom she’s love it….I’m very satisfying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yipeeeee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first iPhone ever, had it for a few days I really like it. Such a pretty phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the miney

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great for the money has exact same everything as my 13 as in software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its an apple!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior quality of hardware and software! Yes, it is a little expensive compared to android phones, but there is no compromise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall good conditions all phone but battery health is 76%

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 2 out of 5 stars

    No Happy with thisssss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone working but so many scratch and came with the red line (thats mean the phone was wet), the camera have scracht too and have a yellow color when i take picture, I dont know if the yellow color is for the camera or is the touch screen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought pre owned phone cheaper in price and it works great. We switched from android so we are still learning in and ours if iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely would recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very good. I bought it for my son and he hasn’t had any issues with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JRob

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone excellent service. No hassles answered all questions and was very eager to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome iPhone I loved it worth the money most definitely currently still using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what our daughter wanted!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is just what our daughter wanted for her birthday. She is so happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Temporary Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone to use for my temporary situation until insurance phone was delivered to my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good iPhone for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone. Glad that I purchased it. For what I use it for it’s great.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Not Good Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker doesn’t work and the screen was scratched

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good purchase but a bit expensive for this old device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Took a chance and it paid off. It was as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was pretty good!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say I didn’t experience any issues working with this, i do love the design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t believe it’s refurbished

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, scratch free… looks brand new! System runs smoothly and no hiccups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone, I loved the service. I will definitely buy again!

    I would recommend this to a friend