Customer Ratings & Reviews

I'm not a fan of Apple products or iPhones but I needed one in order to stay in touch with my athletes and coaching staff more efficiently but I still own and love my Android. It's been a decent phone and has served it's purpose well but the battery drains fast when playing videos.

It was a good purchase, it arrived in good condition and works well and excellent price

Used phone but in good working condition. Good display, good camera, good sound

Purchased for my mother. Looks brand new. Works great. Connected to my mom’s I-Pad super quick. She is very pleased with the phone and the price. Shipping came earlier. Over all pleased.

Phone like new. No issues so far! No scratches or deficiencies. Good deal!

Excellent condition, great product at a good price

I feel like sometimes when you buy things used or refurbished it can be hit or miss. I bought this phone and about 10 months into having it the sound stopped working for calls so in order to talk on the phone I would have to have the phone on speaker. Other than that the phone was great!

For being a pre-owned iPhone. It was in great shape. Works great. Was able to add to my phone plan pretty easily due to it being unlocked.

The phone is in great condition and working order, exactly as it was listed.

this was a great iphone we got from Best Buy. We always worry if we are getting a good used phone, but Best Buy is a trusted place to shop for used iphones.

I’m still using it and still plan to use it up until the year 2027 when it discontinues in general

We were looking something used for our daughter and we couldn’t be happier. It was in pristine condition and has been working great over the last two weeks. I would definitely recommend it.

Purchased pre-owned in excellent condition back in Aug 2024, its now Mar 2025 and it’s tip top, no issues.

needed an extra phone to add to my service but didn't want to pay full price. this was perfect! works great. looks brand new!

Phone works good other than the battery dies quickly when using an app

I’ve had mine for almost 2 years now. It came in great condition! Very satisfied

The phone came in good condition physically. The box had a big hole in it but the phone wasn’t damaged from what I’ve seen. Great phone and besides the box damage and it being a generic box not the original, great purchase.

It is in a near new condition. No cracks, no late delivery’s. Good quality and fast charging pace. Would recommend.

Couldn't be happier! Bought this phone 4.5 years after the model's launch date. iOS reports battery capacity at 87%. Cosmetically it's in almost perfect shape. Super positive experience. When I need to buy used iPhones in the future, I will be returning to Best Buy.

Purchased it because I lost mine just days prior. It hasn’t given me any issues, love it so far.