Customer Ratings & Reviews

I bought this phone because the phone I was using was an older phone. Glad I was able to purchase this phone at a reasonable price. So far so good.

I bought the phone for my younger sibling. And buying it from Best Buy was not only convenient because I could choose the carrier I wanted. Since day one the phone works great and it came as if I had purchased it straight out of the Apple Store. The battery life is great. My brother uses his phone for multiple things like games, music and YouTube and it can last him all day. The camera quality is also nice. I have the iPhone 14 and there is not much difference in the camera quality. Overall the display is great. Very smooth. And I love the color.

Basically brand new for less $$, very happy with Best buy and they're pre-owned products, this is the first of many kinds of those purchases

It was a good purchase, it arrived in good condition and works well and excellent price

Phone like new. No issues so far! No scratches or deficiencies. Good deal!

Used phone but in good working condition. Good display, good camera, good sound

No problems, worked great. I’ve bought multiple used iPhones and never had a problem

Once again Best Buy comes through with a high quality affordable refurbished Apple device. This is the 2nd of 3 refurbished Apple products I bought this year from Best Buy. I trust their tech and will continue to into the future. Thank you BB.

It is so nice and working superb. I recommend Pre owned phones from Best buy only. I tried different stores but this is awesome.

I'm not a fan of Apple products or iPhones but I needed one in order to stay in touch with my athletes and coaching staff more efficiently but I still own and love my Android. It's been a decent phone and has served it's purpose well but the battery drains fast when playing videos.

Overall good phone and for the price. Had no issues whatsoever.

I still works amazing to this day. It has not problems

I feel like sometimes when you buy things used or refurbished it can be hit or miss. I bought this phone and about 10 months into having it the sound stopped working for calls so in order to talk on the phone I would have to have the phone on speaker. Other than that the phone was great!

Excellent condition, great product at a good price

The phone was exactly what was expected based and the specs. Good value.

Purchased for my mother. Looks brand new. Works great. Connected to my mom’s I-Pad super quick. She is very pleased with the phone and the price. Shipping came earlier. Over all pleased.

The phone is in great condition and working order, exactly as it was listed.

I purchased this phone as a gift for my Mom. It looks just like new, no scuffs or scratches and it was fairly easy to set up. Just wish it came with the original accessories. Comes only with a generic cable. All in all a very good buy, and my Mom is very happy with it!

Purchased pre-owned in excellent condition back in Aug 2024, its now Mar 2025 and it’s tip top, no issues.

Good phone Apple phones have always been good and reliable