Customer Ratings & Reviews

My first used IPhone, never again. Glitchy from the get-go. Delays with the locked screen. Missing options in some settings. Sometimes glitches repeatedly nonstop until emergency shut off. Would not take the ESIM, had to go to Verizon and PURCHASE a PHYSICAL card. Problems have gotten worse, now too late (10 weeks, including a move to another state) for returns even as a member.

This was for my 12 year old grandson and he loves it.

Great quality product that came just as advertised.

Phone works well. Came in on time. For my teen its perfect

Great product, exactly as described. My daughter is pleased!

it came in good condition and its great for a used phone!

very good phone . the phone working good , i like the phone

Good pone no problem to Connect with my phone company

I was a little skeptical about buying a refurbished phone, the phone itself was in good condition however when I went to transfer my number, the phone company said they were unable to do so because it was reading as an unknown part and it wasnt registered. The lady said that this is common with refurbished phones from Best Buy. Also, it seemed like the phone didnt keep a charge for very long, we had to keep it on the charger 80% of the time. I wish I would have known this sooner.

Phone has scratches and experiences a lot of delays

Works just like new and uses original Apple parts!

This is a great phone and color. Quality is excellent

Having a lot of issue with the phone. Ringer, volume and camera.

Bought this phone refurbished from Best buy, and they would only allow a 3 month warranty. Sure enough on month 4 it stopped working. I took it to an Apple store and they claimed the phone has been in water, and the motherboard was bad. Also the camera was blurry from day one, but was told that normal?! Don't buy anything refurbished from BestBuy!

I will try to charging that iPhone charging is never stay long few minutes ago, Show me charge Finish

Not what I expected for what thw price was for it. Bad scratches in the back of the phone right side as well as whete the camera side jn the back scratches all around the circles.

Phone came in i did a inspection at the store to make sure i didnt see any problems. Besides it being a litte dusty its was all good! Its does come with a generic charger and cable which i quickly upgraded to a better one.

got this as a gift for my son for Christmas , tried to set it up couple days ago and the screen is just black. Cant return it. Nice gift I made

77% battery, phone lags and slow and it also warms up very fast and the battery goes down very fast. Returned it and wouldn’t recommend.

I spent 529 dollars on a product thats battery is below 80% max compacity, came with a charger that wasnt even mfi ceritied or apple, and was delayed. Terrible quality for your moneys worth…