4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Apple - Pre-Owned iPhone 12 5G 64GB (Unlocked) - Black.
  • Angle. Apple - Pre-Owned iPhone 12 5G 64GB (Unlocked) - Black.
  • Left. Apple - Pre-Owned iPhone 12 5G 64GB (Unlocked) - Black.
  • Alt View 1. Apple - Pre-Owned iPhone 12 5G 64GB (Unlocked) - Black.
  • Jeg and Sons - Adding SKUs to Existing Video video 0 minutes 45 seconds

Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

Model:
IPH-12-64-BLK
SKU:
6510045
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.4 out of 5 stars with 880 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the overall performance and condition of the Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked), as well as its camera quality, functionality, and price. Some customers have expressed negative feedback regarding the battery life and screen, while others have mentioned scratches, storage limitations, and charging issues. Overall, the phone seems to be well-received for its features and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 880 reviews
  • Pros mentioned:
    Functionality

    Refurbished phone- works great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has been great! Easy to set up and no issues with function or screen.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    I phone 12

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed the I phone I bought great quality and deal. I will be going to Best Buy for all my cell phone needs.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    No scratches!! Looks new

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed. Phone looks new,no scratches at all. Thanks

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Green

    I would recommend this to a friend

  • Iphone12

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to get the phone and fast there was no complications

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Blue

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints with the phone it was preowned and it works very well. Purchased two of them

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Great used phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great. No issues. Best part. I was in and out of the store. Customer service and your associates were absolutely perfect.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Cost Efficient

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great phone if you have teens or kids that constantly break their screens.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Amazing !

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone looked brand new ! My dad wanted an upgrade and I was looking into buying him a new phone when I came across this one, I won't lie at first I was skeptical but I'm glad I took the leap ! Thank you so much !

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Phone is in perfect condition and got it for a great price!

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Good purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone came quickly, pristine condition. No scratches or dents at all. Glad I made this purchase. The purple is so pretty too

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Purple

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    iPhone

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iPhone! Would repurchase, as described and easy to program

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Great phone!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in perfect condition. Amazing price. Will definitely buy from again.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Great purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone came in a timely manner and is great. I honestly think this is the way to go.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Blue

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Perfect phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HIGHLY RECOMMENDED, It’s used but it’s like brand new!! I’m taking this route from now on.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Minor scratches to be pre owned.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ‘arrived with minor scratches, but overall works fine. Nice color I liked it very much.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Green

    I would recommend this to a friend

  • Mr .

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was in great shape and easy to use . I bought it as a gift for family member who enjoys the product very much . The Best Buy self rep was quite helpful and friendly as well .

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with the phone at all. Very good!!! I would definitely buy again.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend

  • 12 and still kicking

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy little phone with all the computing I could ever need. Never mind that it’s several models lower than the latest ones, have no need for anything else.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Iphone 12

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Iphone do not hesitate to get a used one at best buy no issues at all felt brand new when i got it

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Great iPhone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone came with an excellent condition. 100% battery. it works very good

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend
Page 19, Showing 361-380 of 880 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.