Customer Ratings & Reviews

The phone is very good and does it work very good, I love it

Loved it was a gift for my daughter and she loved it aswell thank u beat buy

Battery Health super low on purchase When asking Customer rep they answered “Its like brand new” even after asking specifically for battery health

Worked ok for 5 months and it just started dimming and glitching, restarted and now won't work at all!

I received the phone with a faulty camera and I think I paid too much for this phone

It didnt come in an apple box and the phone had damage to the side and scratches all over the back im getting a refund

The phone is in perfect condition. However, I was told that the battery would be at approximately 90%, but when I got home and set it up, I saw that it was actually at 71%. The phone works perfectly, but there’s no way to check the battery health before making the purchase.

The quality of the phone is great. The only down siide is the device has a small amount of storage

Good phone for the money. If you need something that is worth while, yet not break the bank I would recommend this phone.

Overall great! Has a lot of scratches on the back but it works great!! Battery life is good

Recently purchased the Iphone 12 from best buy, and i couldn’t be any happier, phone is fast and has an amazing camera. Battery life easily lasts all day. Quick purchase process great condition, great assistance. Highly recommend both the phone and best buy for great service all answers and concerns were answered easily if you are looking for a new device i definitely will be shopping again

I recently upgraded to this iPhone and couldn't be happier. The performance is lightning-fast, the camera takes stunning photos even in low light, and the battery life easily lasts me a full day with regular use. The sleek design and clear display make everything from streaming to browsing a pleasure. Setup was a breeze, and transferring my data took just minutes. Highly recommend this model if you're looking for a reliable and powerful smartphone!

BestBuy always been excellent delivering good products, new or used the quality is great! The iPhone is like new and I been using it for while and it works like brand new!

Probably the best bang for your buck out of all the iPhones. It’s a good size, is fast, and looks nice. I would recommend buying a protection plan.

This phone arrived in excellent conditiion with very minor imperfections. This product proved to be a great value and was veru easy to activate by T-Mobile! The phone shipped right away by Roadie. I would highly recommend an "unlocked" phone from Best Buy!!!

Awesome phone, works great, very clean, takes great pictures and works fast

I could not be more pleased with my purchase. I only wish I had bought a pre-owned iPhone before instead of spending a lot more money. It is perfect. I bought online, picked up at the store, went to my carrier TMobile and within 5 minutes had my "new" phone ready to use. There is no way I can tell it was ever used.

I have not encountered any issues with the phone since my purchase a year ago. The camera quality is exceptional, and the battery life is remarkably long-lasting. Additionally, the shipping was prompt, and the device arrived without any damage. Best Buy's services are outstanding.

God phone work really good nice color and nice sizes

The iPhone comes in great condition and has no scratches or cracks on it. Battery Life is good and charges super quick on different types of chargers. Camera quality is very good no scratches on camera it’s super clear.