Customer Ratings & Reviews

Good thing to buy but probably gonna be obsolete in a year

The phone is very good and does it work very good, I love it

Loved it was a gift for my daughter and she loved it aswell thank u beat buy

Battery Health super low on purchase When asking Customer rep they answered “Its like brand new” even after asking specifically for battery health

Worked ok for 5 months and it just started dimming and glitching, restarted and now won't work at all!

I received the phone with a faulty camera and I think I paid too much for this phone

It didnt come in an apple box and the phone had damage to the side and scratches all over the back im getting a refund

The iPhone 12 5G is still a very reliable and smooth-performing phone. It runs fast, handles apps effortlessly, and the display is crisp and vibrant. The camera quality is impressive for photos and videos, and 5G connectivity is a nice bonus. Battery life is solid for daily use, and the phone still feels modern and well-built. A great choice if you want strong performance without buying the newest model.

Battery life could have been better and storage was not enough for many apps.

The packaging was very good and the quality of the phone was excellent

The phone is in perfect condition. However, I was told that the battery would be at approximately 90%, but when I got home and set it up, I saw that it was actually at 71%. The phone works perfectly, but there’s no way to check the battery health before making the purchase.

Good quality and works well. Pickup was simple and easy

Phone was in mint condition. Easy to set up and pick up was a breeze as I pre-purchased it online. Didn't come with original box however it did come in a sealed box with charger. No issues with the phone and the price was decent for the quality. Would do this option again.

worked well and great condition; sadly though was able to transfer data because i was unawares when preordering the iPhone 17pro max that my profile is being transferred already. but setting up the device was easy and the best buy representative truly helped me out that day

I have not encountered any issues with the phone since my purchase a year ago. The camera quality is exceptional, and the battery life is remarkably long-lasting. Additionally, the shipping was prompt, and the device arrived without any damage. Best Buy's services are outstanding.

I have purchased many refurbished phones from Bestbuy and so far they have all been in fantastic shape and work perfectly. Don’t risk buying a phone from a stranger when you can buy one guaranteed to work from your local Bestbuy!

Bought this phone as a gift for my son. It’s pre owned but works like new. My son is very excited. It’s new but much cheaper price.Personally I love iPhones but couldn’t afford a brand new one. This works the best

In good condition no visible scratches the iPhone maintains good battery and loads much better. Bought for my dad. Went from a Samsung a16 that lagged and this is a huge upgrade. Will be buying a second for mom.

BestBuy always been excellent delivering good products, new or used the quality is great! The iPhone is like new and I been using it for while and it works like brand new!

Overall great! Has a lot of scratches on the back but it works great!! Battery life is good