Customer Ratings & Reviews

The packaging was very good and the quality of the phone was excellent

Excellent condition, looks new. Functions perfect no complains

Good quality and works well. Pickup was simple and easy

Probably the best bang for your buck out of all the iPhones. It’s a good size, is fast, and looks nice. I would recommend buying a protection plan.

Overall great! Has a lot of scratches on the back but it works great!! Battery life is good

Phone was in mint condition. Easy to set up and pick up was a breeze as I pre-purchased it online. Didn't come with original box however it did come in a sealed box with charger. No issues with the phone and the price was decent for the quality. Would do this option again.

This phone arrived in excellent conditiion with very minor imperfections. This product proved to be a great value and was veru easy to activate by T-Mobile! The phone shipped right away by Roadie. I would highly recommend an "unlocked" phone from Best Buy!!!

worked well and great condition; sadly though was able to transfer data because i was unawares when preordering the iPhone 17pro max that my profile is being transferred already. but setting up the device was easy and the best buy representative truly helped me out that day

I have not encountered any issues with the phone since my purchase a year ago. The camera quality is exceptional, and the battery life is remarkably long-lasting. Additionally, the shipping was prompt, and the device arrived without any damage. Best Buy's services are outstanding.

The quality of the phone is great. The only down siide is the device has a small amount of storage

I did not want to pay the price of a new phone so opted for a used one. It took a little getting used to as I had an SE before and it was about to go obsolete. It was quite a bit different from the old one but I have it about figured out. I prefer Apple over an Android, which I had for a few days and didn't like it.

I have purchased many refurbished phones from Bestbuy and so far they have all been in fantastic shape and work perfectly. Don’t risk buying a phone from a stranger when you can buy one guaranteed to work from your local Bestbuy!

I recently upgraded to this iPhone and couldn't be happier. The performance is lightning-fast, the camera takes stunning photos even in low light, and the battery life easily lasts me a full day with regular use. The sleek design and clear display make everything from streaming to browsing a pleasure. Setup was a breeze, and transferring my data took just minutes. Highly recommend this model if you're looking for a reliable and powerful smartphone!

Bought this phone as a gift for my son. It’s pre owned but works like new. My son is very excited. It’s new but much cheaper price.Personally I love iPhones but couldn’t afford a brand new one. This works the best

In good condition no visible scratches the iPhone maintains good battery and loads much better. Bought for my dad. Went from a Samsung a16 that lagged and this is a huge upgrade. Will be buying a second for mom.

Recently purchased the Iphone 12 from best buy, and i couldn’t be any happier, phone is fast and has an amazing camera. Battery life easily lasts all day. Quick purchase process great condition, great assistance. Highly recommend both the phone and best buy for great service all answers and concerns were answered easily if you are looking for a new device i definitely will be shopping again

I was shopping for used iPhone for family member. This is one about three items we narrow down to purchase. Staff was helpful and assist in narrowing down our decision to purchase this item. The phone seems to be working well and no problems so far.

Just picked up my cell and it is great so far. The color is very pretty, even found a leather case the same color, the weight is just right and I really like to overall easy to use. The overall experience from ordering, setting up my information and service at Best Buy was amazing! Cannot thank them enough.

The battery doesn't last long, But so far the cell phone has worked well

Excellent! Best decision ever. The iPhone looks like new and it's 100% functional! Battery at 97%, last version of iOS and no scratches and details!