Customer Ratings & Reviews

I needed an upgrade from an iPhone XR and this was perfect! It works great and looks brand new.

Awesome phone, works great, very clean, takes great pictures and works fast

My son’s phone broke and we found this used iPhone at Best Buy. The phone is like new and my son loves it even more than his last iPhone! This was an amazing deal as well!

Bought two of these refurbished and it was like new. Great phone size wise and price point.

it did arrive with some very faint cracks at the top of screen, but it was in otherwise good condition. I've had it for about a month now and it's been serving me well so far.

I was super hesitant since it is pre-owned and I read some not so good reviews as well. But the Iphone 12 I got was great. It does have some minor scratches on the side of the phone which is fine with me because again, it’s preowned. But the overall function of the phone is in great condition, just like new. Camera is clear, battery life is good as well, I can last a whole day without charging even when I use my phone a lot. It charges fast as well. The phone comes with a pin removing tool and a non apple lightning charger. Overall, very pleased with this purchase

I was skeptical about buying a pre owned phone, but for this price I couldn’t resist. My son loves it and has had no issues.

God phone work really good nice color and nice sizes

Despite being an older phone, it worked as a great phone for my business. I didn't need anything powerful just something to take on a phone number. Good quality phone and works well with current iOS.

its great you should get it beast buy is great and the costomer service is great

The phone works a 100% and the costumer service was not terrible ! : ) this is the third product I’ve bought from best buy and I totally recommend buying from them ^^! The phone works a 100%

Good condition but battery health was 77. Could have been better

works well and is in good condition and has helped make day to day activities so much easier

Loved it so much it’s amazing and good quality yea!

Great option for my 14 yr old. Works and looks like new.

So far so good. Set up wwas easy. Only concern is if thr battery life is good cinsidering it is a pre- owned phone.

Great deal on a used iPhone that works as I purchased it new. You don't need to always have the newest one to have a quality iPhone. Save a couple hundred dollars and be a year or two behind with a quality used phone.

Nice phone. Touchscreen works nice. Color is still intact. Phone looks brand new. No scratch at all. Phone sounds nice.

very good condition overall; the only issue is the battery life is weak.

This was exactly what I was looking for my daughter and way less expensive than the other options works great looks great and it arrived earlier than expected.