Customer Ratings & Reviews

Although the phone that i received came with minor scratches, it has yet to fail on me and has remained durable. The condition of the phone seems to be close to new with amazing battery life, camera and screen quality as well as a lack of overheating. With new phones running over $1000, the price is fair for a product in excellent condition!

It’s great. Battery life when I got it was at 87 maximum capacity. Definitely going to have to get a battery replacement. Other then that it’s a great phone despite being pre owned.

I’ve used this phone for a few months now and haven’t had any problems. It runs like new, but the battery does drain a little bit fast.

Device was in almost new condition showing very little wear. Easy to setup and replace my old device. Note: Did not come with a charging cable or power adapter.

Brought it as a Christmas gift and works perfectly. Very clean with no dents or scratches. Works with our carrier as well. Very happy with my purchase.

This refurbished or preowned iPhone 12 is an excellent buy. Looks nice and has no damage. Battery is great and arrived neatly packaged

i love the phone, fits perfectly in my hand as a 5’9 guy, great camera!

The camera quality phone in this is elite. I gifted this phone to my father he loves it!

The remission, the submissions, the transmissions. The new designs of 5G?

Very very nice conditions, just the battery was 85%. Good value

I was skeptical about buying a pre owned phone, but for this price I couldn’t resist. My son loves it and has had no issues.

My son’s phone broke and we found this used iPhone at Best Buy. The phone is like new and my son loves it even more than his last iPhone! This was an amazing deal as well!

The phone was in very good condition, as described by the sales person, which was patient and cordial.

This was a lifesaver. My phone was run over by a car by accident ,and I did not want to pay 1000.00 plus for a new one. I came into Best Buy and bought this refurbished one. It looks brand new. You can not even tell that it was not.

Perfect condition, everything functions great and battery life is amazing!!!!! My teenager is so happy about this purchase!

Husband didn’t want to upgrade but was having a lot of issues with his old one so this was the best option! He went from a 7 to this 12! Quite the jump for him!

Wanted to purchase a used phone for teenage son. Decided to purchase from Best Buy as it was covered under my total protection plan instead of purchasing insurance through wireless carrier. Wish it came in a box that felt more “New” as this was a gift. Phone was in great condition. Also- did not like how refurbished/ preowned phones are not on the floor. You have the request the exact phone and cannot browse. This is frustrating because you have no ability to see options without someone going in the back and bringing them out. They should have a display for preowned/ refurbished phones instead of it being a secret. They have open box items out so not sure why they do this.

Good quality, good packaging, like new. iPhone came in box and was functional.

Battery life is very low. Everything else is good, though!

I made the right decision when i bought Apple iphone 12 at Best Buy, Springfield , VA location. It is a remarkable smartphone that blends elegant design with impressive performance. The inclusion of 5G connectivity is a significant plus. The battery life is decent, typically lasting a full day. Overall, the iphone 12 is a solid choice for anyone looking for a powerful, stylish smartphone that excels in performance and photography.