Customer Ratings & Reviews

The cosmetics are super clean. Everything is entirely functional. The battery health was 84% though when it came and within 10 days it has dropped to 82%.

Very satisfied with the iPhone 12. It was like new in appearance and it has been performing as expected.

Phone in great shape, working perfectly, and for a fair price.

Phone was in great condition and was an excellent upgrade for my son

Phone is perfect works like it’s brand new, this is the second one I have bought from Best Buy, great deal for a great phone

I brought this phone for my 12 year old son. This phone looked brand new and work great!!

Great condition and in stock and nice features and easy to use.

Excellent cellphone No damages Perfect functioning

Its exactly what i wanted everything works as it should. My 10 year old was so happy this was her birthday present

The phone was in immaculate condition it felt new with great packaging.

I purchased this iPhone in the last 1-2 months and it has worked well without any major issues so far. There were a few dings in the phone but that’s to be expected since it is pre-owned. The only issue I’ve encountered so far is the phone not ringing when called. I haven’t been able to fix it yet but found a work around for now until I can bring it somewhere to have it looked at. Overall happy with the phone.

My son summered his phone in a blind and this was a great inexpensive replacement in a crunch! No scratches in new condition we did have to get through several updates but no biggie!

Good for the price! We wanted an affordable phone for our teen that wasn't super slow and wouldn't need to be replaced in a year. This fit the bill and we are happy with it!

Very great reliable need asap and was well accommodated. No scratches like new.

The iphone 12 is a cool phone. I have the iphone 12 mini as well as this one and I am enjoying the bigger screen.

I am loving my new/used iPhone 12 from Best Buy. It appears to be in excellent condition and even two weeks past the grace period of taking it back, it is still working in perfect condition. Praise God!

Great pre-owned iPhone. excellent condition. very satisfied to use. I recommend to use these iPhones instead of getting the new ones with big prize tags.

Got it to replace my sons destroyed iPhone and has worked great, he left it in the car and it did overheat but it was very hot outside. More his fault than the device.

Great phone I was a little worried because it’s was pre owned but it turned out to be great so am buying another one thank you BEST BUY

This is my first time purchasing a used phone. It is actually in good condition. The only downside is that I cannot purchase extra insurance or geek on the unit. But it does have 1 year with apple care, so I guess its ok. But I'am satisfied with my purchase.