Customer Ratings & Reviews

My son summered his phone in a blind and this was a great inexpensive replacement in a crunch! No scratches in new condition we did have to get through several updates but no biggie!

Works well. In good condition. It seems larger than I thought it would. It’s replacing a 12 mini and doesn’t fit in places as easily. It’s easier to use with my big fingers.

Excellent price, excellent condition, great customer service, very satisfied.

Product is working great. Quality is really good for pre-owned phone, and you can’t beat the price! Also, the employee for best by that helped was superb. Very helpful. Very friendly. And did everything in a timely manner even though it is holiday season! Very happy with my purchase and my experience!

Love it!!! The phone has a bigger screen and the camera is amazing

Husband didn’t want to upgrade but was having a lot of issues with his old one so this was the best option! He went from a 7 to this 12! Quite the jump for him!

Got it to replace my sons destroyed iPhone and has worked great, he left it in the car and it did overheat but it was very hot outside. More his fault than the device.

Incredible shape. Easy to set up. Decent camera upgrade from my Iphone 7 lol BUT... TERRIBLE battery. You get what you pay for. Great deal but mediocre in some aspects.

Great pre-owned iPhone. excellent condition. very satisfied to use. I recommend to use these iPhones instead of getting the new ones with big prize tags.

How easy it was to look online and find what was available at a very good price. Even easier to actually go to our Best Buy and see it before we were committed to the purchase. Yes, we were given several options while we made the decision. But we were not pushed into something we would be remorseful for after the deal was done.Still learning alot about its features and enjoying this upgrade.

overall looks great and works great! It is like new,

The iphone 12 is a cool phone. I have the iphone 12 mini as well as this one and I am enjoying the bigger screen.

The price of the pre-owned phone really made it affordable at a time when we really couldn't afford a new phone. And it works so well. And the Best Buy guy (whatever you call your employees) really knew the product. I really trusted what he told me.

Excellent for what you’re getting for price. With this quality I would expect it to be 1000$. Although the no home button takes getting used to, and the battery doesn’t seem as good as the SE 3. The screen resolution and refresh rate is definitely noticeable, along with performance.

I have to say I was pretty skeptical about purchasing a preowned iPhone but Best Buy came through and delivered exactly what was advertised and the phones condition is great. It looks brand new. I am very happy with my purchase..

Great phone I was a little worried because it’s was pre owned but it turned out to be great so am buying another one thank you BEST BUY

Perfect condition, everything functions great and battery life is amazing!!!!! My teenager is so happy about this purchase!

The phone is working well in terms of battery longevity, it displays clear picture on face time and good quality. It still works well , has right icons to use and is the right size to carry.

Very great reliable need asap and was well accommodated. No scratches like new.

I purchased this iPhone in the last 1-2 months and it has worked well without any major issues so far. There were a few dings in the phone but that’s to be expected since it is pre-owned. The only issue I’ve encountered so far is the phone not ringing when called. I haven’t been able to fix it yet but found a work around for now until I can bring it somewhere to have it looked at. Overall happy with the phone.