Customer Ratings & Reviews

Best phone I have bought in years thank u Best Buy!!!!

This is so amazing service from Best Buy. All the staff and produce and open Box item is very useful and affordable to use iphone

Purchased a refurbished iPhone 12. It arrived as scheduled is in perfect working order and is remarkably blemish free!

Phone is in excellent condition when received. Securly packed in a box with new charger and pin.

Phone was in "brand new" condition as hoped for. As it was unlocked, I effortlessly added it to the network of my choice. Done deal!

Works great. Glad I purchased refurb rather than brand new.

Needed to replace my 13 year olds phone that broke, and this preowned phone was perfectly priced. Phone works with no issues and was easy to set up with my cell carrier.

El cel está prácticamente nuevo! Lo malo es q la batería no le dura ni 20 minutos.

A refurbished phone at a non refurbished price. I am always hesitant to make a purchase on anything that is refurbished and not BNIB. Especially electronics. So i went ahead and made the purchase of a refurbished i phone 12 . I thought it would be the same , if not , just a difference i wouldnt even be able to notice. Instead, i find myself saying , “where did all my battery go” just about every day , if not twice a day. And othrr little instances that i feel wouldn’t happen had i not purchased “refurbished” . Maybe I’m wrong , but either way this i phone has battery issues and i am going to stick to my policy from now on. Especially when there is very little of a price difference to start with. Its my fault for not being patient but the phone still sucks none the less.

Works Great!! Easy to use for me and my children. I love it

So far so good. Easy transfer from old phone. Works well. Still learning new features. No issues.

I wanted to make the switch from andriod and this was the perfect match for me

The quality is really good, like a new and unboxed one.

Phone arrived in excellent condition. Whoever gave it up took good care of it. Thank you.

Purchased as a gift for my mom. This is her first apple product and she finds it easy to use.

Great product coming from being pre-owned. As of right now no problems, looks good and works nice!

As good as new. No issues. What a bargain, will do again

iphones are akways reliable apple products friendly user

Very quick and easy did not have to wait hours like you would in the cell phone stores.

Good price, excellent service from sales associate, quality phone