Customer Ratings & Reviews

Great phone. Works really well I would recommend to anyone

I love the phone it works amazing I love the camera it has

great condition battery was above 80% remaining life

The phone was needed for my daughter. It has been well received;

Excellent condition looks like new .. would buy again

Outstanding help from the Best Buy representative.

The staff was very respectful and nice the phone works very well

Works like a new phone. Service at best buy was super.

The iPhone 12 works great and runs great too. I works very well.

I needed an iPhone; it was an emergency. Getting a brand new phone would take up to two weeks. I saw that a preowned iPhone was the fastest way because I could pick it up the same day. The device has scratches on the left side, the screen, the battery everything is bad with the device. I feel like Best Buy shouldn’t sell this kind of products.

Best deal and great pre-owned phone, product as describe

great phone, my mom loved it, for a reasonable price

Everything is working fine, will definitely recommend

Its okay, had it for about a month now and its not as good as you’d expect

Worked very well as stated. Not bad for a used phone

Nice phone love the color. Just what I was looking for.

I will never buy an open box item it was all damaged and it was non refundable

works amazing my girl loves it bought it as a gift

Was told the battery got replaced…took the phone home and the maximum battery capacity was at 65%

Bestbuy sold me a phone with a broken speaker so we can’t do FaceTime. That was the whole reason I bought the phone for my daughter so we she goes to her dads she can check in with me. I tried to return it, but the window of return closed so fast before we even noticed. I’m just very disappointed in the quality of the phone.