Customer Ratings & Reviews

This phone was filthy and nasty, it works but why was it not cleaned!?

Its just bad. Have to use it for work. Iphones are just not very good

The phone I bought was crashing and had to be returned.

Item arrived a damaged box and not an apple box or charger.

I purchased this phone at Best Buy online it was bought as unlocked and refurbished. This phone was purchased in November 2022. The phone is locked. Apparently this phone was not inspected or reset. This was a gift that was sent overseas. The user is unable to reset the phone. The screen is asking for the Apple ID and Password

A thoughtful gift for a teenager, this iPhone brings immense joy and excitement to their daily life. With its sleek design and advanced features, it not only serves as a communication tool but also as a gateway to creativity and social connection. The vibrant display and powerful camera allow them to capture memories, while various apps provide endless entertainment and learning opportunities. Whether it's staying in touch with friends, exploring new interests, or simply enjoying their favorite music and games, this iPhone is sure to enhance their experience and bring a smile to their face. In a world where technology plays a crucial role, gifting an iPhone is more than just giving a device; it's about empowering them to express themselves and stay connected in a meaningful way.

Still dont have the product. Twelve days and counting. No update on when to expect to receive it. No means to contact anyone. Online tracking just says delayed. This is like an overbooked airline, sold me something they cant deliver. Very disappointed.

The phone is falling apart. Camera not looking right around the edges, its like the paint is pealing offf from in.

This item is exactly as described. It’s practically brand new. Not one scratch or nick. The color is beautiful.

Works and looks like a brand new iPhone 12. Not a single problem transferring my apps and data from my iPhone XR. Very happy with price and performance of this phone.

The iPhone 12 I purchased was 10 out of 10 Excellent quality, the sales person did a great job with helping me and explaining everything to me in great detail. I would definitely recommend family and friends. A great buying experience. I will definitely purchase from Best Buy again.

I love this new iPhone I got. The workers at Best Buy were very helpful in providing me with all all the information that I needed. They helped recommend the best option for me and very well explained everything to me. This iPhone is the best thing that I’ve ever purchased in my life better than the old one I had. thank you so much Best Buy for the help and the best new purchase of my life!

It works really well i have no problems woth this phone.

I love the phone no other issues other than the battery life it dies pretty quick.

Works well and functioning appropriately. Only had a couple scratches when I first opened up box.

Excellent phone! I gifted this phone for my daughter and couldn't be more happier with my purchase! She loves it!!

Great quality for pre-owned phone. My son loves it and says it runs smooth. Also great to be able to get a warranty with it

I was worried it wouldn't be ready for pickup on time, It was and i got the corresponding email/texts. So overall very good and efficient.

So far so good. The Iphone came in good condition.

Bought this for my daughter and haven’t had any issues!