Customer Ratings & Reviews

Battery life is very low. Everything else is good, though!

I made the right decision when i bought Apple iphone 12 at Best Buy, Springfield , VA location. It is a remarkable smartphone that blends elegant design with impressive performance. The inclusion of 5G connectivity is a significant plus. The battery life is decent, typically lasting a full day. Overall, the iphone 12 is a solid choice for anyone looking for a powerful, stylish smartphone that excels in performance and photography.

Couple scratches but well worth it! Works good. No problems!

I came into the store not knowing they had used iPhones … and was pleasantly surprised when The salesperson told me, after she realized I couldn’t afford to buy a brand new one straight out! The iPhone 12 was in immaculate condition and is working beautifully!! So happy they offer this !

Pre owned is always great with Best Buy’s guarantee. I’ve purchased multiple iPhones that were pre owned and never had any issues plus it’s a great deal! iPhone 12 runs great for my teen and the camera is still a great quality.

Works well. In good condition. It seems larger than I thought it would. It’s replacing a 12 mini and doesn’t fit in places as easily. It’s easier to use with my big fingers.

Husband didn’t want to upgrade but was having a lot of issues with his old one so this was the best option! He went from a 7 to this 12! Quite the jump for him!

I brought this phone for my 12 year old son. This phone looked brand new and work great!!

Perfect condition, everything functions great and battery life is amazing!!!!! My teenager is so happy about this purchase!

the phone works as expected charges perfectly very nice screen no issue so far

I recently purchased a pre-owned iPhone 12 from Best Buy, and I couldn't be happier with my decision. The phone was in excellent condition, with no visible scratches or dents. It looks and feels almost brand new!

The remission, the submissions, the transmissions. The new designs of 5G?

Even though, it’s a refurbished phone, is works amazing! The battery life is amazing and the camera quality is amazing!

Excellent cellphone No damages Perfect functioning

Great phone. Nice sizes that fits hand and very easy to manage.

Best Buy insured the l phone 12 was in excellent condition. I couldn’t be more pleased. I anticipate a new iPhone every year but I’ve learned getting a pre-owned iPhone is affordable and reliable!

great phone and great condition never had any issues

Best Phone ever, best price and highly recommend, I compared the rates and best buy was the best.

The multiple negative reviews scared me but I figured I’d give it a shot and just return it if it was scuffed or damaged. Ended up getting what looked like a brand new phone but in a non-apple box. Got it as a gift and just replaced the box and everything turned out fine. Turned on and all seems to working well!

This phone was purchased as a bday gift for a young teen and has been a great phone for the price.