Customer Ratings & Reviews

Pre owned is always great with Best Buy’s guarantee. I’ve purchased multiple iPhones that were pre owned and never had any issues plus it’s a great deal! iPhone 12 runs great for my teen and the camera is still a great quality.

I made the right decision when i bought Apple iphone 12 at Best Buy, Springfield , VA location. It is a remarkable smartphone that blends elegant design with impressive performance. The inclusion of 5G connectivity is a significant plus. The battery life is decent, typically lasting a full day. Overall, the iphone 12 is a solid choice for anyone looking for a powerful, stylish smartphone that excels in performance and photography.

Phone works great, no scratches, just like it was brand new

The multiple negative reviews scared me but I figured I’d give it a shot and just return it if it was scuffed or damaged. Ended up getting what looked like a brand new phone but in a non-apple box. Got it as a gift and just replaced the box and everything turned out fine. Turned on and all seems to working well!

Excellent cellphone No damages Perfect functioning

Battery life is very low. Everything else is good, though!

I purchase the Apple phone for my Grandson's Christmas gift. I have not had any problems with the buying phone and no complaints of the quality.

I recently purchased a pre-owned iPhone 12 from Best Buy, and I couldn't be happier with my decision. The phone was in excellent condition, with no visible scratches or dents. It looks and feels almost brand new!

Bought this for my husband for Christmas and it is great. I love how clear the screen is and he loves it as well. Phone works great and was in amazing condition

Great phone, easy to connect and transfer data.Was paid off in 3 months , thanks to progressive leasing

Best Buy insured the l phone 12 was in excellent condition. I couldn’t be more pleased. I anticipate a new iPhone every year but I’ve learned getting a pre-owned iPhone is affordable and reliable!

Even though, it’s a refurbished phone, is works amazing! The battery life is amazing and the camera quality is amazing!

the phone works as expected charges perfectly very nice screen no issue so far

This is my first time purchasing a used phone. It is actually in good condition. The only downside is that I cannot purchase extra insurance or geek on the unit. But it does have 1 year with apple care, so I guess its ok. But I'am satisfied with my purchase.

not bad for a used phone it’s was good condition , it’s works good

Amazing service thank for letting me buy this great phone

Replaced my wife's iPhone 7+. Looks great with no noticeable wear. Easily transferred everything from the 7+. Swapped in the Sim card and we're off and running. We wife reports that it seem much faster than her old phone. Apple goodness at a reasonable price.

Got this for my father and it actually worked great for a used phone and also affordable.

Great phone. Nice sizes that fits hand and very easy to manage.

I am loving my new/used iPhone 12 from Best Buy. It appears to be in excellent condition and even two weeks past the grace period of taking it back, it is still working in perfect condition. Praise God!