Customers appreciate the excellent condition and high quality of this pre-owned iPhone 12, frequently praising its functionality and ease of use. Many also highlight the phone's size and appealing color options. However, some customers reported issues with battery life and occasional screen problems. A small number also mentioned concerns about the ear speaker and the amount of storage.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 748 reviews
Rated 5 out of 5 stars
10/10 purchase
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Always an exciting gift. Works great as a daily phone.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very great phone, no scratches or anything! I was concerned because the box it came in had gotten damaged during shipping but the phone was fine! Battery charges well, came with a charger.. Highly recommend buying from Best Buy over all others!
I would recommend this to a friend
Pros mentioned:
Condition
Rated 5 out of 5 stars
Great purchase
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
But this phone for my grandson. He loves it no issues what’s so ever
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome phone, currently using it to write this review, much bigger than my old phone and the 5g antennas are working great, over all very good although it did come with minor cosmetic damage but I could hardly see it, great purchase otherwise
This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Blue
I would recommend this to a friend
Rated 4 out of 5 stars
Mr .
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product was in great shape and easy to use . I bought it as a gift for family member who enjoys the product very much . The Best Buy self rep was quite helpful and friendly as well .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The quality of the phone has been amazing. Minimal scratches around the edges and doesn’t overheat. Was even better after getting a screen protector for it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I couldn't tell this was pre-owned it was in such good condition. Also, it came with a charger which was such a pleasant surprise. I totally recommend buying refurbished instead!
This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black
I would recommend this to a friend
Rated 4 out of 5 stars
Mystery box lol
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was a good price, I needed it for work. My one complaint was that I couldn’t open it to look at the phone to see if it was damaged. Luckily they let me exchange the first one I got because it was super scratched up
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quality was as expected! Kinda disappointed there wasn’t a charging cord that came with the device, but that’s my own fault for not reading specs thoroughly!