Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Apple - Pre-Owned iPhone 12 5G 64GB (Unlocked) - Green.
  • Angle. Apple - Pre-Owned iPhone 12 5G 64GB (Unlocked) - Green.
  • Left. Apple - Pre-Owned iPhone 12 5G 64GB (Unlocked) - Green.
  • Alt View 1. Apple - Pre-Owned iPhone 12 5G 64GB (Unlocked) - Green.
  • Jeg and Sons - Adding SKUs to Existing Video video 0 minutes 45 seconds

Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Green

Model:
IPH-12-64-GRN
SKU:
6510051
Highly rated by customers for:
Your price for this item is $249.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 775 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the excellent condition and high quality of this pre-owned iPhone 12, frequently praising its functionality and ease of use. Many also highlight the phone's size and appealing color options. However, some customers reported issues with battery life and occasional screen problems. A small number also mentioned concerns about the ear speaker and the amount of storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 775 reviews
  • Cons mentioned:
    Screen

    Junk Phone from Best Buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving 1 star because I have to. My son bought this phone Mid August and 2 months later it died. The screen started flashing and then it went green and then had a bright screen. It is on sometimes and off sometimes. It isn't returnable because it is past the 2 week return week. He was told it will cost him at least $280 to repair the phone. I am extremely upset with Best Buy over this. They should do better. They sold him a junk phone and don't have the integrity to make it right.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    No, I would not recommend this to a friend

  • good luck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i returned it, because of lack of customer service. I could not get any help getting the phone up and running and basic help with set up. The lack of customer service at this store lately has me wondering how much longer I will be shop there. If i wanted internet quality service help I would buy my stuff on line. Brick and mortor store wake up, its about survice

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend

  • iPhone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Price was reasonable. Staff was knowledgeable about the product.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Refurbished iPhone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly as advertised. Unlocked phone available for use with any service

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone couldn’t complain about anything its perfect

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Red

    I would recommend this to a friend

  • iPhone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone it makes me more than happy. My husband did a wonderful job

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Waste of money!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an iPhone; it was an emergency. Getting a brand new phone would take up to two weeks. I saw that a preowned iPhone was the fastest way because I could pick it up the same day. The device has scratches on the left side, the screen, the battery everything is bad with the device. I feel like Best Buy shouldn’t sell this kind of products.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    No, I would not recommend this to a friend

  • Bought refurbished

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was as expected and met standards. Also came on time.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Purple

    I would recommend this to a friend

  • Great item

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item worked as described good screen good price

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Nice phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition, great battery life, it’s a phone

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Red

    I would recommend this to a friend

  • Cool iPhone!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A super cool phone with lots of fun. It’s worth the cost!

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Works really well I would recommend to anyone

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Purple

    I would recommend this to a friend

  • iPhone 12

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone it works amazing I love the camera it has

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Good value for preowned

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great condition battery was above 80% remaining life

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - White

    I would recommend this to a friend

  • Great Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding help from the Best Buy representative.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Iphone 12

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition looks like new .. would buy again

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Works like a new one.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a new phone. Service at best buy was super.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend

  • iPhone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very respectful and nice the phone works very well

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend

  • IPhone 12

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 12 works great and runs great too. I works very well.

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend

  • great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone, my mom loved it, for a reasonable price

    This review is from Apple - Pre-Owned Excellent iPhone 12 5G 64GB (Unlocked) - Black

    I would recommend this to a friend
Page 33, Showing 641-660 of 775 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.