Customer Ratings & Reviews

Ear speaker didn’t work, failed the geek squad test immediately. In order to get replacement has to argue cause no warranty

I love this phone it makes me more than happy. My husband did a wonderful job

Great phone couldn’t complain about anything its perfect

Was as expected and met standards. Also came on time.

Great item worked as described good screen good price

A super cool phone with lots of fun. It’s worth the cost!

Great phone. Works really well I would recommend to anyone

I love the phone it works amazing I love the camera it has

I'm giving 1 star because I have to. My son bought this phone Mid August and 2 months later it died. The screen started flashing and then it went green and then had a bright screen. It is on sometimes and off sometimes. It isn't returnable because it is past the 2 week return week. He was told it will cost him at least $280 to repair the phone. I am extremely upset with Best Buy over this. They should do better. They sold him a junk phone and don't have the integrity to make it right.

Phone had a few scuff and was battery shows depreciation. Phone was classified as excellent, when at most it’s in fair condition.

great condition battery was above 80% remaining life

Excellent condition looks like new .. would buy again

The staff was very respectful and nice the phone works very well

Outstanding help from the Best Buy representative.

The iPhone 12 works great and runs great too. I works very well.

Works like a new phone. Service at best buy was super.

Best deal and great pre-owned phone, product as describe

great phone, my mom loved it, for a reasonable price

Everything is working fine, will definitely recommend

The phone was needed for my daughter. It has been well received;