Customers appreciate the excellent condition and high quality of this pre-owned iPhone 12, frequently praising its functionality and ease of use. Many also highlight the phone's size and appealing color options. However, some customers reported issues with battery life and occasional screen problems. A small number also mentioned concerns about the ear speaker and the amount of storage.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Condition
Rated 5 out of 5 stars
iPhone 2nd hand
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I came into the store not knowing they had used iPhones … and was pleasantly surprised when The salesperson told me, after she realized I couldn’t afford to buy a brand new one straight out! The iPhone 12 was in immaculate condition and is working beautifully!! So happy they offer this !
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good for the price! We wanted an affordable phone for our teen that wasn't super slow and wouldn't need to be replaced in a year. This fit the bill and we are happy with it!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this iPhone in the last 1-2 months and it has worked well without any major issues so far. There were a few dings in the phone but that’s to be expected since it is pre-owned. The only issue I’ve encountered so far is the phone not ringing when called. I haven’t been able to fix it yet but found a work around for now until I can bring it somewhere to have it looked at. Overall happy with the phone.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My son summered his phone in a blind and this was a great inexpensive replacement in a crunch! No scratches in new condition we did have to get through several updates but no biggie!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great pre-owned iPhone. excellent condition. very satisfied to use. I recommend to use these iPhones instead of getting the new ones with big prize tags.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am loving my new/used iPhone 12 from Best Buy. It appears to be in excellent condition and even two weeks past the grace period of taking it back, it is still working in perfect condition. Praise God!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got it to replace my sons destroyed iPhone and has worked great, he left it in the car and it did overheat but it was very hot outside. More his fault than the device.