Customer Ratings & Reviews

Replaced my wife's iPhone 7+. Looks great with no noticeable wear. Easily transferred everything from the 7+. Swapped in the Sim card and we're off and running. We wife reports that it seem much faster than her old phone. Apple goodness at a reasonable price.

Great phone, easy to connect and transfer data.Was paid off in 3 months , thanks to progressive leasing

I am loving my new/used iPhone 12 from Best Buy. It appears to be in excellent condition and even two weeks past the grace period of taking it back, it is still working in perfect condition. Praise God!

My son summered his phone in a blind and this was a great inexpensive replacement in a crunch! No scratches in new condition we did have to get through several updates but no biggie!

Product is working great. Quality is really good for pre-owned phone, and you can’t beat the price! Also, the employee for best by that helped was superb. Very helpful. Very friendly. And did everything in a timely manner even though it is holiday season! Very happy with my purchase and my experience!

Great phone. Nice sizes that fits hand and very easy to manage.

Love it!!! The phone has a bigger screen and the camera is amazing

Incredible shape. Easy to set up. Decent camera upgrade from my Iphone 7 lol BUT... TERRIBLE battery. You get what you pay for. Great deal but mediocre in some aspects.

Got it to replace my sons destroyed iPhone and has worked great, he left it in the car and it did overheat but it was very hot outside. More his fault than the device.

Works well. In good condition. It seems larger than I thought it would. It’s replacing a 12 mini and doesn’t fit in places as easily. It’s easier to use with my big fingers.

Great pre-owned iPhone. excellent condition. very satisfied to use. I recommend to use these iPhones instead of getting the new ones with big prize tags.

Amazing service thank for letting me buy this great phone

The price of the pre-owned phone really made it affordable at a time when we really couldn't afford a new phone. And it works so well. And the Best Buy guy (whatever you call your employees) really knew the product. I really trusted what he told me.

Got this for my father and it actually worked great for a used phone and also affordable.

Excellent for what you’re getting for price. With this quality I would expect it to be 1000$. Although the no home button takes getting used to, and the battery doesn’t seem as good as the SE 3. The screen resolution and refresh rate is definitely noticeable, along with performance.

The iphone 12 is a cool phone. I have the iphone 12 mini as well as this one and I am enjoying the bigger screen.

How easy it was to look online and find what was available at a very good price. Even easier to actually go to our Best Buy and see it before we were committed to the purchase. Yes, we were given several options while we made the decision. But we were not pushed into something we would be remorseful for after the deal was done.Still learning alot about its features and enjoying this upgrade.

I have to say I was pretty skeptical about purchasing a preowned iPhone but Best Buy came through and delivered exactly what was advertised and the phones condition is great. It looks brand new. I am very happy with my purchase..

overall looks great and works great! It is like new,

Excellent price, excellent condition, great customer service, very satisfied.