Customer Ratings & Reviews

Great phone I was a little worried because it’s was pre owned but it turned out to be great so am buying another one thank you BEST BUY

Husband didn’t want to upgrade but was having a lot of issues with his old one so this was the best option! He went from a 7 to this 12! Quite the jump for him!

This phone purchase felt safer than buying on offer up. It was definitely worth it. There was no visible scratches on it and it was unlocked like it said it was. Battery life is at 86% which in my opinion is not bad. Other than that it is in top notch condition and almost feels brand new.

Bought this refurbished phone a little over a month and I can say the only slight downfall is the battery life. Although, this was to be expected with a refurbished item. The change from my previous phone to this was simple and easy.

Very great reliable need asap and was well accommodated. No scratches like new.

The phone is working well in terms of battery longevity, it displays clear picture on face time and good quality. It still works well , has right icons to use and is the right size to carry.

I purchased this iPhone in the last 1-2 months and it has worked well without any major issues so far. There were a few dings in the phone but that’s to be expected since it is pre-owned. The only issue I’ve encountered so far is the phone not ringing when called. I haven’t been able to fix it yet but found a work around for now until I can bring it somewhere to have it looked at. Overall happy with the phone.

Phone is just as described on the Best Buy Website, apart from a crack on the screen. overall in great shape for a refurbished Pre-Owned iPhone.

Perfect condition, everything functions great and battery life is amazing!!!!! My teenager is so happy about this purchase!

Phone was in great condition and was an excellent upgrade for my son

I bought a used iPhone 12 it was stated that it was in a good condition, but when we got the phone it's in an excellent condition it looks like a new phone. I am very happy with the phone.

Phone in great shape, working perfectly, and for a fair price.

Purchased late November of 2024. Immaculate condition and my daughter loves it. Great deal and stress free.

The phone was in immaculate condition it felt new with great packaging.

Arrived in great condition. Nice color and easy setup with my carrier. No Knicks or scratches and the screen works as well as all the functions that should on this model of iPhone. Great replacement for my older Galaxy phone which I could no longer receive OS updates.

The phone is good, no visible imperfections. It does not swipe as easily as it should. Other than that, there are no issues. I did just get the phone a couple weeks ago.

Best purchuse . My daughter broke her phone and i was not able to purchase a brand new phone the price was beautiful and the ease of using progressive leasing to make this pir huse was wonderful paid 43 dollar to walk away with the iphone 12 couldnt ask for a better purchase

Had an 8. Battery started to die after a few hours. Got this one because less expensive. Took a lot of learning, but it works well with different mentality,

Love my red i phone! Works great looks great! Thanks!

Almost like a new phone the battery health was at 89% but it’s still perfectly fine